Recensioni su Ruby Saigon Hotel - Ben Thanh

The place was good and it was clean.

The room is clean, the service is also nice and the price is acceptable for me and my friends. ✨🫧

very good location but dont expect too much

Very convenient location

Great location , easy to get food and eẹnoying it

good!

這酒店是可以的，但不是每一間。我們是住3天。第一天就被分到LV6房間。廁所設施老舊，水力也小。第二天就換到LV3的房間，這就沒有問題。不過我這間衹適合情侶，原因廁所是開放式的就簾這着的

La habitación que nos dieron no se corresponde a las fotos ni a lo que teníamos contratado. Nos dieron una habitación en la planta 7 (el ascensor solo llega hasta la 6, por lo que tienes que hacer la última por escaleras). La habitación era muuuy pequeña, teniendo que pegar un lado de la cama a la pared. El servicio correcto, el chico que nos ayudó con las maletas un 10, el chico de recepción más antipático.

一般般，房間比較小，隔音也不太好，房價比較便宜吧，但是這個價格在東莞，可以定到一個很好的房間了。胡志明房價小貴。

HAD THE WORST EXPERIENCE WITH MY BOOKING. We booked Ruby Saigon a few days ago, and they did not allot us our room. We had booked a superior room, which they said was unavailable due to water logging which they could have called and informed about before I wasted 3 hours in a foreign country, traveling to Ruby only to realise that I'm not getting the booked room. They weren't even courteous to offer us the refund in the 1st place and said I could take the smaller room which I did not book. The receptionist wasn't very accommodating on adjusting something for us. After wasting an hour more & connecting on calls with several people, they agreed to give us refund that too poorly written message where they didnt even mention the problem was from their end. See the image below. However, the guy in the nail parlour apologised and was nice, compared to the receptionist who could have spared us 3-4 hours in a foreign destination. Very disappointed.

TD hotel staff or Ruby Hotel (they changed name) not only neglected to hand over our missing back from a flight to Ho Chi Minh, when the airport lost and found section delivered it to a “Mr Phuc” that signed for receiving it on our behalf, but they also stole half of the stuff inside (baby formula, bikinis and toys for our kids). The airport provided evident of the weight of the back before handing it over to the staff and after recollecting it again when we all realized where the bag still was. We spend hours of mailing both the flight company and the airport because they obviously couldn’t locate it and we never received it although they handed the belated bag over already the day after we arrived at the hotel and in Vietnam. We mailed the hotel several times to give them a change to explain but they never replied. Don’t go there! Even if you do it is not worth the save of money - it is not clean and the rooms are worn out. / Petersen family of five