MIHN SUITES BEN THANH

Room 302 flooded during the rain. No front desk services were available, the one security guard/doorman stationed there does not understand English. His boss/superior was not contactable during the whole fiasco. There was no available room to change, neither any offer to assist to help nor to change a room. They just wiped the dirty flood water off with body towels and shoved it in the area of the room which the ceiling was leaking. My luggage bag which I left on the floor was affected by the flood. I checked out of the hotel without completing my stay as I was already frustrated with the dirtiness and the handling of the flooding situation. Prior to the flooding, the housekeeping was slightly below standards, I did not see any housekeeping service staff for the duration which I stayed there. The soundproofing of the walls is thin, you can hear bikes going by, the next door neighbours conversing during the day and the cats in the alley wailing at night. Lights for the common area on the 3rd level were spoilt, so the entire level was dark. Water pressure for the shower is dismal, the hot water for the shower is less than tepid. Wifi and aircon is strong enough, There is a washing machine but no dryer or anywhere proper to hang your clothes in the room There were utensils, bowls, cutlery, a large fridge and a microwave in the room type I opted for. No safe is available. The saving grace is the location, which you are at the heart of Ben Thanh Market, just a skip away from all the shops, bar and eateries along Le Thanh Ton and reasonable walking distance to Vincom, Diamond Plaza and Saigon Center Do not stay there when there is a chance of rain. Otherwise, if you are on a tight budget, it is an option.

Hotel location was very strategic, walking distance to the market. Everything was clean and new. the receptionist was very lovely and good service. Will highly recommend this place to everyone

The hotel service was impeccable. From check-in to check-out, every staff member was friendly and attentive. They accommodated all requests promptly and with a smile. The room was spotless, and amenities were plentiful. Overall, a fantastic experience that exceeded expectations. Highly recommend for a comfortable and enjoyable stay!!