Marriott's SurfWatch

I have been a Marriott destination club member for over a decade and have gone to this resort probably 4 times in the last 10 years on this recent stay our rooms were dirty, poor cleaning with trash and dirt under beds and furniture, the room furnishings were worn. We experienced overflowning public area trash bins over a three day weekend that were not emptied, hotel staff parking their work carts in handicap parking which caused guests needing them to be displaced, so overall I was not happy with this recent stay and will not go back for a while. Marriott seems to be more concerned with trying to sell us more vacation products as they continually bothered us during this vacation week than maintaining standards in their resorts.

We returned from a 10 day stay at Surfwatch in a 3 bedroom garden view room. We have visited Surfwatch over the years and it did not disappoint this time. We enjoyed the games put on by the Activity Center personnel. Music bingo was a big hit with our group. The water aerobics class instructor was energetic making for a very enjoyable but intensive workout. The best food at Sea Salts was the weekend menu. The wings were outstanding. We tried our hand at fishing receiving good tips from the attendant (sorry I don’t remember his name) where we rented the fishing poles. We ended up feeding the turtles more than catching any fish. There were local produce, pastry, and other low country goodies available for purchase on Mondays. One person in our party felt the villa needed a soft refresh particularly in the bathroom. Other than that it was another great trip to Surfwatch.

Front desk staff, particularly Rosa was extremely helpful and friendly. Excellent facility and activities. Clean and well kept. From the security at the front gate, front desk, housekeeping maintenance emgi to the golf cart crew. Everyone was friendly and professional. We highly recommend.

We had a great experience at SurfWatch! Special shoutout to Rosa Delgado who works at the front desk. Not only was she extraordinarily courteous and friendly, she went out of her way to help me print out a couple of pages of a document I needed for a business meeting. The villas were fairly well updated. Many EV chargers throughout the resort, a very nice perk that you don’t find in many of the other Marriott timeshares on Hilton Head. The family enjoyed the hotdog/brats grilling night.

Lovely, spacious 2-bedroom/2-bath suite with balcony, very clean. All new furnishings. Full kitchen had all the items needed to prepare simple meals. Master bath had an enormous shower for two. Unfortunately the beds were not very comfortable, too hard, and disrupted our sleep. Staff were all top-notch, very professional and courteous. We were able to check in early. It is gated and seemed safe. Amenities were the highlight: 2 outdoor heated pools/jacuzzis, 1 indoor pool & jacuzzi, cornhole, bocce ball, volleyball, foozball, pickle ball, playground and a full gym and sauna. It was a very cold week (30s) and the pools were all warm and delightful. They had a reasonable bike shop on site, which offered e-bikes, cruisers, trikes, “tag-along bikes”, wagons and even kids bikes with training wheels. They also offered fishing rods to take advantage of the pond stocked with catfish, perch, and bass. We so loved biking on the beach and also through the bike paths in nearby Chaplain Park. We took advantage of many of the included activities, which were a hit with the kids - fire pits with smores, live music, bbq night, arts & crafts, star gazing, storytelling, live owl and hawk demo, yoga. They also had several cocktail and wine happy hours complimentary. The beach required walking about 10 minutes on a boardwalk over the beautiful salt marsh. There are bathrooms, a heated pool, and snack bar right by the beach. The waves seemed pretty calm. Unfortunately the snack bar was closed when we visited and there was no restaurant on site, so be prepared to cook or go out. Recommend visiting the Harbourtown lighthouse and the Coastal Discovery Center for kids.

Wow! What an amazing place. I highly recommend Marriott SurfWatch. We had a 3 bedroom condo and Plenty of room for everyone. We had a view of the lake and fountain. Very peaceful, clean and comfortable beds. 5 star!