Lord Bute Hotel & Restaurant

Had high hopes for this place but it proved to be a real disappointment. Our £195 a night room was comfortable with a lovely bed but failed in lots of others areas. The bathroom had not been thoroughly cleaned with hairs and other debris on the floor. Some mould in the shower needs attention and 3 tiny shower/hair/conditioner bottles for a couple is rather mean. A Nespresso machine is a nice touch but you only get 2 pods. The AC unit blows directly onto your bed and even on low had to be turned off. Inconsiderate guests coming in late at night let the front door slam shut waking us up. This door needs a damper adjusted accordingly and is a real failing. And so to breakfast. Well the dining area decor is not to my taste looking like it has been furnished from B&M with lots of glitzy mirrors, lamps and plastic flowers. Oh well. We sit down for breakfast and our server greets us with "What would you like for breakfast"? "How about a menu " i reply. No they don't do menus so she rattles off a few options and we decide on fresh fruit with yogurt which was actually very nice ,a watery glass of cranberry juice and a full English which i have to say was really very poor. A poached egg which had the palest yellow yolk and was tasteless. A piece of dry thick cut bacon, a sausage ,hash brown, a few mushrooms and 3 tiny on the vine tomatoes. Oh and 2 small pieces of half toasted bread. That's your £15 per head breakfast. Simply not good enough. I cannot recommend this place given the many other better value options available in the area.

Whata find this place is. Sevice first class. Loved the resturant food really good. Sunday lunch spot on . Will definitely return With friends next time. Will try the fish next time looked good. My partner has a sweet tooth and was more than satisfied

The staff were lovely, especially the two young men serving at breakfast, on both days clearly understaffed. The rooms were dated & many things were broken like the safe, plug sockets. Room hadn’t been cleaned, which may have been an oversight but with a dated room, carpet stains, small, taps broken & an odd full size fridge in the corner with a towel over it, the experience was one we will never repeat.

Two different members of staff thought it funny to make fun of my dietary requirements and even provided food with contents of which I could not eat even though they were informed. The air-conditioning unit blew directly onto our faces and although we asked for assistance none arrived. Whilst dining in the evening the head waiter continuously interrupted our meal to keep pouring our wine as if we were being rushed to drink it and then buy another one, I WONDER WHY ? Our friends had a faulty sink and whilst in bed they decided to enter their room without any notice to look at it, totally unacceptable and inappropriate. VERY disappointed as we stayed two nights and felt for the cost of our stay it certainly was not worth it. We would never return or recommend this establishment as we were let down by the staff and management as I was told if I posted a negative response about them my comments would be LIBELLOUS and would be dealt with accordingly.

We attended a meal i had set up for my parents Birthday, the greeting we received was very friendly and a good first impression, we sat outside and the waiter came out to explain our dietary requirements had been noted and was a fun character however did ask us the same questions multiple times. we had a bottle of champagne and ordered food, we were then shown inside to our table, the restaurant is lovely but for a Saturday night it was completely dead and didn't pick up at all so lacked ambiance. it was hard to gain the waiters attention to order a bottle of wine for when our mains came out. The food looked good on paper but i found it very bland, the scallops were well cooked but over all the dish was bland. My father enjoyed his duck confit and my partner and i ordered the steak. His came out medium well and mine well done even though we requested rare - medium rare. i sent mine back and a new one came out by the time everyone was almost done, again this was over cooked for my request and more medium well but at that point i just wanted to catch up with everyone and eat. The meal itself again was just bland, nothing was seasoned and the chips were completely passable just skin on unseasoned potato, The only saving grace was the garlic which added flavor and was pleasant. I did not leave a tip as nothing was offered for the fact i had to eat after everyone else, it would have been nice to of maybe offered to even take the supplement for the steak off the bill. All in all i would have left a 3 star review however that night i was incredibly poorly and had stomach cramps. The 2 stars is purely for the friendliness of the service, Value wise at £330 for 4 2 course set meals, a bottle of champagne and a bottle of wine, had the food been of standard i think this would have been good however i have had better food in local pubs.

What a beautiful stay at this gem of a Hotel. The food was amazing .Great menu choice and wine listing . We were lucky to be able to experience a evening meal and Sunday lunch and what we had was out of this world. Followed by great service from all of the Lord Bute team. They really do go over and above to make you feel welcome and have a wonderful time. Will be back soon .