Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9/10
Ottimo
40 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.0
Strutture e servizi9.0
Servizio9.0
Pulizia9.0
Filtra per:
Ordina per:
Tutte le recensioni(40)
Recensioni positive(37)
Recensioni negative(3)
Pioneer61245811856
Soggiorno: mar 2025
Famiglia
10.0/10
Eccezionale
Pubblicata: 8 apr 2025
Grande ristorante a buffet con tantissima scelta di piatti differenti per soddisfare ogni gusto ! Molto spazioso e pulito . Cibi di ottima qualità , dalla colazione al pranzo alla cena prodotti freschi e molto gustosi, dalla carne al pesce molto teneri , ai dolci fatti in casa e deliziosi. Personale altamente qualificato , professionale, attento a ogni esigenza dei clienti, tutti cordiali, simpatici e amichevoli . Compreso il grande maitre d'hotel Dimitri . Consiglio vivamente questo posto, ottimo per passare delle buone vacanze in tutta serenità.
Utente ospite
Soggiorno: mag 2025
Altro
10.0/10
Eccezionale
Pubblicata: 3 giu 2025
The resort is very clean and has great amenities. The food is amazing and the Spa is also very nice. I got a massage from Victoria and she did an AMAZING job! She adjusted the pressure to perfection and I feel like a weight is lifted off my shoulders after the deep tissue massage I got! If you’re staying here, go see Victoria for a massage!
Traduci
Utente ospite
Soggiorno: mag 2025
Altro
10.0/10
Eccezionale
Pubblicata: 2 giu 2025
What a great hotel!! We have already experienced everything very well. Very friendly staff. The kitchen staff is AMAZING. What delicious food they have prepared and so much choice and so incredibly tasty. Thank you Kitchen staff for your efforts to serve so much delicious food. The service staff is also very friendly and all the staff who work in the hotel. Rooms were very good and spacious. Thank you for your service and friendliness!! Greetings, Hans & Marion from the Netherlands
Traduci
Utente ospite
Soggiorno: apr 2025
Altro
10.0/10
Eccezionale
Pubblicata: 31 mag 2025
I had a wonderful experience at the spa center ! Georgia gave an amazing candle massage—so relaxing and professional, I had a wonderful experience with her. Marian and Maria at the reception were very kind, helpful, and explained everything clearly. Highly recommended!
Traduci
Utente ospite
Soggiorno: apr 2025
Altro
10.0/10
Eccezionale
Pubblicata: 29 mag 2025
On our first day at the resort, we had the great pleasure of meeting Maria from the spa, who gave us a very informative and friendly overview of all the spa services. My husband and I signed up for treatments and I have just had the ginger and gold body scrub, candle massage and a body mask. What can I say other than heavenly ... Georgia was incredible, and the products and treatment were next level. 100%will be back, and having more treatments!!! Cannot say enough good things - get booked ASAP!
Traduci
Utente ospite
Soggiorno: apr 2025
Altro
8.0/10
Molto buono
Pubblicata: 27 mag 2025
When we arrived we were taken to our room (I had booked a superior double family room) ours was the very last room up the massive hill I had a 2 year old and was 6 months pregnant I mean I am not lazy but that hill with a push chair was horrible. I didn’t complain as I don’t like to but I met another family who was pregnant and had a toddler and they were given a room lower down. Plus our room wasn’t a double it was a twin room with a cot. The terrace wasn’t safe for my son as there was not gate either side so he could either run down past other peoples terrace and onto some very steep steps or the other way he had 2 huge steps onto the hill. The hill has a transfer driving up and down all day from 7- late so not very safe when you have a toddler wanting to escape. Also the scooter drives up the hill fast with no care for people. Another downside was the baby pool had 3 exits onto the hill again with no gate to stop kids entering the hill with the transfer truck up and down all day. I would say a gate would be worth putting on to keep children safe. The snack bar at the kids pool is as lovely all made fresh to order and the bar man here was lovely very friendly and welcoming. The main pool bar near the main pool we barely used but the queues were quite long and it’s rude guests pushing in. Plus that pool is deep both ends so we preferred the fun pool. The main restaurant we only ate here at breakfast and dinner and we can’t complain. The staff were amazing. The food there is plenty of choice (just not really for kids) there is a kids separate section but this wasn’t open while we were there. The deserts were great too and plenty of fresh fruit and salad. Evening entertainment was at the theatre but we could not see a bar so it’s a fair bit all up and down ththe hill to the bar if you want to watch thit entertainment. Kids disco was at 8:45 which I find late so we didn’t go so I can’t comment. The lobby bar was lovely to sit out for a drink it’s table service which is slow when it’s busy like it was this week. There is a shower room to use that you can book the day before your departure it had air con but it wasn’t switched on and it was so warm! All in all we had a good holiday just wish I would of been given a room more practical for our situation and the pool area was made safe for children.
Traduci
Utente ospite
Soggiorno: apr 2025
Altro
10.0/10
Eccezionale
Pubblicata: 23 mag 2025
Had the most lovely treatment with Victoria, she gave me a fabulous massage. Maria is so lovely, thank you for a lovely day. All the staff we met are great ❤️ very professional, lovely products used and clean nice facilities. Thank you so much for a lovely treat.
Traduci
Utente ospite
Soggiorno: apr 2025
Altro
6.0/10
Pubblicata: 9 mag 2025
Stayed at this hotel for 10 days with my family. The hotel is very clean and the staff are very friendly. Location is not great if you have children. We found ants and small bugs in the green blankets provided by the cleaner, the floor in the room had sand over it upon arrival, the cleaner helped herself to some loose money we had on the table and also broke my hair straighteners by wrapping the cable very tight around them which broke the wires inside! The maintenance men drove around in carts whilst drinking beers! There was no evening entertainment other than the odd live music. It is also on a main road and you cannot walk to anywhere safely other than the shop next to hotel. There is not a lot of choice food wise, we struggled to find something each night. The lifeguard does not watch the children in the fun pool, she was either not there at all or if she was, she was on her phone or eating!
Traduci
Utente ospite
Soggiorno: mar 2025
Altro
10.0/10
Eccezionale
Pubblicata: 24 apr 2025
We stayed for 2 weeks, and had an amazing time. Staff were so very friendly and helpful. Especially the restaurant staff (both morning and evening), who made us (and our daughter) so welcome. The hotel is clean and well kept, pools and recreational areas are great and the kids club was a real hit with our daughter. Totally recommend the mini disco for little ones to burn off energy after a busy day. Food was good - fewer options for for vegetarians but options clearly marked. Did find the rooms to be quite noisy, but that is very dependant on your neighbours! The free hotel mini bus to the beach was very helpful, but the walk isn’t far if you prefer to have a stroll down to the beach. Definitely recommend, especially if you’re travelling with family.
Traduci
Eric L
Soggiorno: mar 2025
Famiglia
10.0/10
Eccezionale
Pubblicata: 14 apr 2025
This review relates to the spa at the resort. Maria welcomed us - she is friendly, knowledgeable, efficient, very professional. I had a Cretan massage with Dorita. You have to treat yourself to this experience. Cretan massage is a type of deep tissue massage that is out of this world. And Dorita is just wonderful.
Traduci
Utente ospite
Soggiorno: ott 2024
Viaggio con amici
6.0/10
Pubblicata: 18 nov 2024
It’s a very big hotel with several activities. However, majority of their staff are not friendly. The receptionist on the day of our arrival got all room details mixed up and wasn’t ready to make any adjustments to allocate us to the exact rooms we booked. We were tired as we came in after midnight and just had to make do. The restaurant staff will literally stand in your face and tell you to eat up because breakfast or lunch was almost over and they needed to clean up. The nicest friendliest staff was the entertainment guy organising shows and Karaoke. Food was great and for an all inclusive package you will have more than enough to eat and drink. Moving around the resort wasn’t easy though. All said, I enjoyed my stay.
Traduci
Utente ospite
Soggiorno: set 2024
Altro
10.0/10
Eccezionale
Pubblicata: 17 ott 2024
I really enjoyed my time here. It's such an amazing hotel. It was clean and the food was lovely. All staff were pleasant and lovely to deal with. The staff at the spa, was my absolute favourite, and the experience was amazing. I had such a great time.
Traduci
Utente ospite
Soggiorno: set 2024
Altro
8.0/10
Molto buono
Pubblicata: 9 ott 2024
We are back from spending a lovely holiday at Grand Resort. We chose this hotel due to good TripAdvisor reviews and we were not disappointed (except one flaw). The hotel is spotless with the cleaning doing an excellent job maintaining the hotel on top condition. The rooms are built on hillside and they provide lovely view of the sea and mountain. Kettles can be found in the room to make coffee and tea if you are bored to go to the pool bar. The hotel is quite steep but they have shuttle buggies available if you are too tired to walk. The food variety is ok and we had a dinner in the Italian restaurant which was delicious. But the true gem of this hotel are the staff. Everyone (almost) do their best to make you feel welcome. Special mention to Anna in the Pool bar and Socrates in the upper pool bar. Also George and Kostas in the evening bar. All of them greeted us every day with the smile. The only complaint i have to point out is that when we arrived at the hotel the reception was quite busy. A lovely man greeted us and was checking our passports. During that time his co-worker ( a woman with red hair) interrupted him and she was trying to argue with him about something. You could see clearly that she was insulting him and all this was happened in front of us. We didn't understand the reason but the man (i cant remember his name) tried to remain calm and was very professional. He was smiling but you could clearly see that he was frustrated and sad. He kept smiling with calm look on his face and talked to us about hotel facilities. This was admirable and despite all negativity from his coworker he made us feel very welcome. This was the only negative experience we had and thus we are giving the hotel 4/5 rating.
Traduci
Utente ospite
Soggiorno: ago 2024
Altro
10.0/10
Eccezionale
Pubblicata: 12 set 2024
Our second trip to Grand Hotel and we were not disappointed. The hotel is super clean, the staff are friendly and helpful and the facilities are fantastic. The fun pool has been updated with a massive water feature now included and the views from there are absolutely breathtaking. Socratis in that bar is an absolute gentleman and works so hard. The adult pool was stricter this year, no children allowed, which was lovely if you wanted some quiet time sunbathing and the main pool still had the games and classes, but they are not pushy. The food is freshly cooked, hot and varied. I have seen some reviews on here saying it is samey, but of course it is, we were there for two weeks, so it is wise to plan a break out of the hotel. Romantic Corner in Stalis is a great restaurant, stunning and great food. In the main restaurant, I would recommend eating outside, feels much more restaurant like. Table service is still available, and our experience is we never waited for more than five minutes and were always offered more wine and water to take back to our room. George also deserves a special mention, what a gent. He greeted us like family, we were surprised he would even remember us, but he is an absolute credit to the hotel. Most of the staff are. Four a 4* family hotel, it hits all the spots. We will be back one day, thanks for a great couple of weeks !
Traduci
Utente ospite
Soggiorno: ago 2024
Altro
8.0/10
Molto buono
Pubblicata: 4 set 2024
We’ve just returned from a two week holiday here. We had a great time. The hotel is a very good 4 star hotel. The rooms are basic, we booked two rooms, one for my husband and I and another for our 2 teens. We booked 2 superior sea views, and I’d emailed the hotel to request that the rooms are next to each other. The rooms were opposite each other in block 900. Which meant only one had a sea view and the other a mountain/road view. The sea/pool view room was dated but huge, the other was very small but more modern. I think the decor varies from room to room. We did ask reception if we could possibly move to have 2 sea view rooms as we’d paid for , but the only rooms available were right at the top of the hill and were both very small, our kids preferred their huge room! It was disappointing but did not ruin our holiday. The hotel is spotlessly clean and the grounds are maintained very well. Rooms were cleaned and towels changed daily. The staff are all lovely , as mentioned in other reviews, George and the restaurant staff are happy and friendly. Luca does a fantastic job of entertaining and we loved his aqua aerobics! The food is plentiful and changes daily, lots of delicious things to choose from. The a la cart restaurants are very good, make sure you go hungry as you get a lot of food! My only criticism is the meat was sometimes very fatty in the buffet restaurant. Another negative is the gym, which I know is not on everyone’s top things to do on holiday! But it had no air conditioning, no free weights and not enough machines to use. The water slides are great fun, all the pools are clean and safe, lifeguards around all the time, plus there was always plenty of sunbeds even after 10am, no getting up at stupid a clock to reserve! We walked into Stalis a few times in the evening which takes around 20 mins with lots of bars a restaurants available. We also used the free shuttle to the beach from the hotel on some days too. The beach is busy but great for a change. We also walked into Hersonissos, which again is about 20/30 min walk. We taxied back for €20 but we preferred Stalis. Just be aware the road outside the hotel is a busy main road, but there is an underground crossing you can use. We would definitely recommend this great family hotel, not sure if we’d go back as we like to try new places, but never say never!!