Sunshine Village

To advertise this hotel as 4 star is quite frankly a disgrace. There were numerous facilities that were advertised on Love Holidays’ website, however simply did not exist or were unusable. This is a clear case of false advertising and had we known of the lack of facilities we would not have booked this hotel. Things that were advertised but not available: - A Spa including no sauna or steam room - Indoor pool, there was no indoor pool - Pool table, this didn’t exist - Beach volleyball, this was in a state of disrepair and not usable (see photo) - No room balcony despite us booking a balcony room (see photo of the 2 chairs and table by the front door) -Advertised as 200m from the beach, this is clearly not the case. On top of the false advertising, there were a number of issues with the room and hotel: - We had ants in our bathroom and had to ask 3 times at reception for these to be dealt with - the shower leaked water all over the floor, we used towels to mop this up and then were told that we could not have any new towels as this was only available every 2 days. We had not been informed of this at check in. We also reported this leak 3 times and nothing was done. - There were broken tiles at the bottom of the shallow end of the pool which were incredibly dangerous, yet nothing was done about this. - There were areas of the resort where building materials were just dumped, and works clearly abandoned (see photos) - In general the all inclusive offering was appalling, with the same food being served each day and lunch clearly being recycled from dinner. The restaurant was also full of wasps. - The only alcohol on offer at the ‘all inclusive’ hotel was wine on tap, one choice of beer and 3 pre-made cocktails. The main bar also shut at 9pm (despite it saying 11.30pm on reception) and everyone was forced to go outside and use a portacabin bar. There were also 2 periods each day where you could not even get a glass of water due to all the bars being closed.

Rooms and staff were ok, food was terrible- do not book All Inclusive!!! View is nice, honestly booked it for the view. Good - the best beach in town is the closest one to the hotel. Bad - it’s at least 12 min walk downhills. Uphills - didn’t even try)))

My experience was exceptional ! The staff was friendly and accommodating, and the pools were clean and perfect fro relaxation. My room was comfortable and spotless, and the breakfast was rich and delicious. The hotel's location offers stunning views and is peaceful, making it ideal for restful getaway.

This hotel is exactly like the photos here. Our booking was OK, with fast check in from the reception who was very friendly and informative with anything we asked them. Room was beautiful and clean,with refrigerator and huge bed with fresh linens and towels at the bathroom. Also the pool was spotless and wonderful. I would definitely recommend it to everyone who wanna spend his vacations in a good way.