Hopbine House

We asked for a room with no steps to get to it as I'm disabled and my wife is blind When we arrived we had to wait ages to be let in. Then there was no hey for our alloted room. The person checked all the key safe and eventually found one with a key in it It was the furthest away room with a step followed by another 2 steps. The room was dirty,dusty and uncared for. It was baking hot and no fans available. My wife once acclimatized we t to open the outside garden door and we had not realised there was yet another step down to it so she fell down it and hurt herself. The TV is tiny and black mould all around the bath. No grab rails so neither us could shower. No hand towel, bedside lights didn't work, I could go on. Do not go

The place is a dump and the whole set up is a complete shambles.The host is rude and unapologetic when you finally get in touch with her. Don't waste your money on this place. They shouldn't be able to run as a business. Basically it needs to be shut down. Avoid at all cost.

The place was a dump, very run down. Mould in the bathroom, a bedroom floor which felt to be on the point of collapse. No staff, entry by telephone, the place felt unsafe. Should not be allowed to trade.ķķkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Having reviewed the hotel directly they have neither responded nor published my review on their website. Once you've read it you'll probably realise why they don't want that kind of advertising... ********** Having booked directly through the website a room to accommodate two adults and three children we arrived to be directed to a room that only slept four. There seemed to be some confusion over how we could have booked a room for five and told that none existed on the premises. We agreed to a mattress being moved from another room as felt that a second room with three young children wasn't the best arrangement for us. Our stay did not get any better. No hot water in the shower or sink, though thankfully the bath did have warm water, which was useful as it allowed us to warm up from a cold and damp room. The room had only had two towels provided when we arrived. Turning the heater up above it's lowest setting set the fire alarm off. Electrical safety generally was a question mark in our minds, with three of the sockets in the room taped over to prevent use. Not a surprise that it was cold and damp though, the single glazed windows had gaps that you could see daylight through. The bathroom was covered in mould and the sink drained marginally better for a full kettle of boiling water being poured down it. A deep clean would probably help but not resolve all of the issues with the bathroom. We knew ahead of arrival the arrangements for breakfast, but despite the dining room not being in use no thought had been given to where we should eat breakfast in the room. There was a single chair and two cups between the five of us. Would not recommend staying here and will not be returning.

Incredible value, great location, four poster bed, spacious bedroom, cosy. Doreen is just lovely and I can't fault the Hopbine. It's not a luxury hotel, nor does it pretend to be, it's a comfy, cosy B&B. It is a continental style breakfast, not for everyone, but for the price I thought it was terrific, and we will be back.

Lovely old house with character, superior double room and en-suite were a good size. Plenty of parking. 35 minute walk into town, but you have to cross a busy main road with no zebra crossing or traffic lights. Breakfast pack was a great size and good range of products. Shower was instantly warm with good pressure. Bathroom fairly modern with handy vanity mirror. Price was OK for facilities offered if booked direct via their website. BUT The room was pretty dusty with cobwebs in windows and on ceiling (plus four or five spiders). Carpets were very old and stained. Mattress was quite lumpy and uncomfortable. Couldn't get Wi-Fi to work in lobby or room (and I'm Gen Z). Noisy road nearby woke us up early (partly due to cracks in window frame). Mould on bathroom ceiling. Management really need to sort out the cleanliness issue.