Premier Inn Hereford Holmer

The room we initially entered smelled of cigarette smoke, however when we informed the reception staff they promptly moved us to a different room. The room itself was clean and the air conditioning meant it was cool and not too stuffy during the night. The bed was comfortable and there wasn't too much outside noise. Although the breakfast was tasy - we went down for breakfast an hour before close and ordered our vegan sausages and bacon - however when we went up to get other cooked items (beans, tomatoes, mushrooms, hashbrowns etc), everything was empty. We then had to wait 15 minutes for the other items to be cooked which meant our sausages and bacon had gone cold. It would have been better if the items were replenished when they started to go low instead of asking us and others at breakfast if they wanted more, as you then felt bad for asking even though you had paid for it. One last thing to mention - there is a massive pot hole as you come in/out of the car park so be careful!

Nice enough hotel, the bed is comfortable and what's expected from a premier inn. The room had all the basics required except bedside sockets. Was understaffed and had to wait around a lot. The restaurant menu is very restricted and not particularly welcoming as you sit on what used to be a bar area/entrance.