Hotel in zona Playground, Heraklion

Superb, contemporary suites & amazing hospitality! From the moment we arrived the welcome & detailed information provided by Mary, on the front desk, was amazing! We were only staying one night & were welcomed with homemade lemonade then a homemade liqueur made with red wine & geranium flowers. Nothing was too much trouble. Mary gave us restaurant recommendations, a map & answered any queries. The rooms are stunning: a luxury, contemporary renovation of the highest standard. It’s worth upgrading to a suite as we originally booked the lead-in room which was internal.

Ho soggiornato una notte in questo hotel con mia madre. Struttura un po’ datata ma con tutto quello che serve e che funziona perfettamente. La pulizia della camera e del bagno erano impeccabili. A 10 min a piedi dalla stazione dei pullman, vicino al porto e collegato bene per l’aeroporto e per visitare Cnosso. Rapporto qualità-prezzo più che onesto. Consigliato a chi non ricerca il lusso. Unica pecca: l’ascensore parte dal primo piano, quindi ci sono una decina di scalini da fare prima di raggiungerlo, comunque nulla di impossibile.

Bellissima struttura di fronte alla fortezza veneziana ed a pochi passi dalla zona pedonale. Camera di ampiezza standard per il livello, ampio balcone. Letto molto comodo. Piscina sul tetto forse un po' piccola per le esigenze. Personale gentilissimo e pronto a soddisfare qualunque esigenza. Parcheggio non grandissimo ma con utile servizio di valet parking. Colazione con linea con lo standard dell'hotel. Nel complesso una esperienza estremamente piacevole.

In Europa, questo è un hotel di nomi reali,  buono prezzo. non solo ha un senso storico di accento, ma anche una grande area della stanza, la configurazione degli oggetti è uniforme, la qualità è buona, il servizio è entusiasta e attento, la colazione è ricca e la qualità dei cibi è alta.

We arrived by overnight ferry from Athens (Minoan Lines) and the hotel was so close to the port that we decided to walk there as we were backpacking. It took us 10-15 minutes. We entered the hotel at 8AM and were stunned to learn that all three of our rooms were ready for us (6 adults total). I'm sure it was because we were there in the off-season, but it was still a pleasant surprise. The rooms were small, but clean and comfortable. My sister had done a lot of research on restaurants, so we ate most of our breakfasts at one called Crop a few blocks away which was terrific. Net, we didn't pay for/eat the breakfast that the hotel provided up on the top floor. I ran up one morning to check and it looked fine (bread, processed meats, cheeses, a few other things) but nothing that would make you say you had to eat breakfast there. The view was incredible, however. Our rooms did not have ocean views - we faced the street. There were other hotels and apartment buildings nearby and it seemed like a quiet part of town, but again we were there in the off-season. We checked out on our last day around 11AM and they let us store our bags in a locked closet until around 7PM when we caught the overnight ferry back to Athens - very helpful. The staff was lovely, the rooms clean, the location (for our purposes) was terrific so I would definitely stay there again and recommend it to others.

We stayed at the hotel for five nights in July 2022. There were eight of us in total so two families. The location is absolutely perfect as it is right in the middle of Heraklion, opposite the bustling square with its wonderful with its Artisan stalls which are worth visiting and only a short walk to the shops and wonderful selection of restaurants. Heraklion is a truly bustling and Cosmopolitan city. The Hotel is very close to Heraklion Archaeological Museum and a bus or taxi ride to the beach. It is also not too far from the port you can walk there but we took a very quick taxi due to the heat. Upon arrival we were made to feel very welcome and our baggage was taken to our room for us. The reception area is refreshing to walk into from the heat outside and the decor is lovely and very modern with a comfortable seating area. There is a downstairs bar which is very chic with beautiful artwork where you can eat and you can just walk through to the shops outside to have a mooch with is perfect. Our check in process was very smooth and efficient. Check out is at 12 and check in is at 2. We had travelled from Chania by taxi. and were a little early. The gentleman on reception was able to find our group a room to check into while they got our other rooms ready which was very helpful and we did not have to wait too long. We had the economy rooms two different types between us. The ones which have balconies and the ones which are inside but don't have a balcony. The latter were a bit bigger than the ones with the balcony and the children's bed has its own little area which we really liked. The bathroom and room were very clean and the cleaners were very helpful and polite. We had a small fridge all the usual amenities you would expect and the air conditioning always worked well. I really feel (being from the UK) that the hotel represents very good value for the price we paid - if we were to pay a similar price in England we would not be staying in nearly such a nice hotel that's for sure. Certainly not one with a pool on the roof! We absolutely loved the roof area. The pool is quite small (but still big enough to have a lovely, cool swim). The pool area is clean and there are sunbeds and chairs you can sit on around the pool and plenty of place to sunbathe. It is absolutely lovely the perfect place to relax and take in the view. They also have a lifeguard up there at all times which we were not expecting. The pool is open until 8 at night but you can still go up to the roof for drinks and to eat your dinner after this time. They also provide towels for you which is great. The bar on the roof is absolutely excellent and the service is impeccable. The bar staff and waiters and waitresses work so hard and are so friendly (whilst also remaining professional). The bar food is great especially the mini burgers and the club sandwiches are to die for. You can also have dinner up on the roof and there are lots of lovely tables and chairs to chose fro

Un bellissimo hotel nel cuore di Heraklion.. il personale giovane dinamico efficiente , dalla reception ai servizi di colazione e ristorante al roof, sono a dir poco 10 e lode … Alla reception (una ragazza bionda con gli occhi azzurri di cui non ricordo il nome) molto gentile e cordiale e professionale sulla gestione della città , i ragazzi alla colazione attenti alle esigenze e alle richieste (incredibile ricordavano alla perfezione nei giorni successivi alla prima richiesta ), i ragazzi dell ristorante all’ultimo piano bravi e i cuochi e chef eccezionali .. Se ritorno a Candia, sarà l’unico hire che prenderò in considerazione! Grazie ragazzi a voi tutti Beppe (Giuseppe) A beautiful hotel in the heart of Heraklion .. the young dynamic efficient staff, from the reception to the breakfast services and the restaurant on the roof, are nothing short of top marks … At the reception (a blonde girl with blue eyes whose name I don't remember) very kind and cordial and professional on the management of the city, the guys at breakfast attentive to needs and requests (incredible they remembered perfectly in the days following the first request I made) , the guys from the top floor restaurant and the exceptional cooks and chefs .. If I ever return to Heraklion, it will be the only hotel I will consider! Thanks guys to you all Beppe (Giuseppe)