Hotel a 4 stelle popolari a Henlow

I booked and paid for a superior room based on your offer, as I have stayed in this room before. However, I was given a shabby, small room, number 14. It seems rooms 14 and 15 are reserved for guests you no longer wish to see. The explanation from the friendly receptionist was that the hotel was fully booked, which was not true. She tried to make up for the situation with a practical gift from Champneys, but the claustrophobic room and the difficulty of accessing it with a large suitcase after a long journey were unpleasant. The hotel incorrectly judged me based on my attire, even though I intended to use their facial massage services, which were very professional, as were their massages and the products they use. Everything that was old seven years ago is now seven years older and even more worn out. Breakfasts are modest but healthy. They could use more fresh herbs, which they once grew in the spa gardens, now overgrown with weeds. Guests leave their plates and glasses on the lawn, and no one picks them up promptly. The spa lacks organization, except on weekends when older women step in to help, solving problems more quickly and efficiently. I am disappointed because it is not fair to deceive customers regarding room types. While the room lacked nothing and was regularly cleaned, it was next to a smelly toilet, and I was promised a superior room but given a standard one, as indicated on the temporary card received upon arrival. However, I must commend the lady who has diligently worked there for 30 years. It would be nice if she were friendly even when not promoting their services. If improvements are not made to the facilities and surroundings, there is no reason for me to return specially after the room switch and no difference in the price.

Se vuoi la libertà di arrivare in soli 10 minuti di auto a Riserva Naturale e Mulino ad Acqua Stotfold Watermill & Nature Reserve e Beadlow Manor Golf Club, The Crown Pub Dining Rooms a Henlow potrebbe essere ciò che cerchi. Questo hotel si trova a 8,9 km da Edificio Storico Shortmead House e 8,9 km da Top Field.Avrai a disposizione una terrazza e un giardino da dove ammirare il paesaggio e potrai utilizzare servizi come il Wi-Fi gratuito.Scopri i deliziosi piatti del ristorante di questo hotel, che serve il pranzo e la cena oppure, se preferisci restare nel tuo alloggio, richiedi servizio in camera con orario limitato. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione completa è inclusa nel prezzo.Potrai usufruire di accesso gratuito a Internet via cavo, deposito bagagli e una cassetta di sicurezza presso la reception. Il un parcheggio gratuito è disponibile in loco.Rilassati in una delle 5 camere della struttura, complete di macchina per caffè espresso e TV LED. È disponibile la connessione Internet wireless e via cavo (inclusa). I bagni dispongono di doccia e set di cortesia gratuiti. I comfort includono casseforti e scrivanie, mentre le pulizie sono eseguite tutti i giorni.