Scandic Paasi

Scandic Paarsi, Helsinki. 1. Hotel is novel- reserved (not gaudy) circus decor theme but looking tired around the edges, doors, wallpaper, light switches, rugs…needs investment and refurbishing. Rugs need vacuuming. 2. It’s a Gloomy room due to the dark decor. It’s a “superior plus room”. These types of room might have a kitchenette, or a sauna, or neither. Hotel person we discussed this with was friendly but vague about what a guest might actually receive as a room upon arrival. Quite spacious to be fair, but just frustrating as nothing to suggest anything about what your room might be on the website. Luck of the circus! 3. The air conditioner did not work. Reported it on day 1 and on 2 more occasions during our 8-night stay, also asked for an extra fan, a/c still not fixed by the time we left, nor did any extra fan arrive. 4. Sofa bed not made-up for my son upon arrival, but rectified quickly. Highlights poor attention to detail throughout the stay. 5. HUGE square sink. Why? To be fair it was handy for hand washing clothes- must be c.20 litres in volume, but I’m not convinced of its usability...unless you leave the tap running to wash/ shave...but there's a sign saying 'turn off taps when brushing teeth', but you need c.10L of water to wash/ shave...so...smaller sinks maybe an idea? 6. WIN! Loads of bathroom space for 3 people’s wash bags at last. Makes a positive change to hotel in Sweden! Unsure re: tatty plastic orchid in the corner, however. 7. Sticky-strips in the shower where the soap dispenser fell off. Such a minor repair/ tidy up…why not just fix it? The room was cleaned before we occupied it, so I'm, assuming a cleaner would have noticed and reported it..? 8. Clean the windows. Seriously. They need to clean the windows. 9. TV is flatscreen but probably 1st or 2nd generation. Takes a while to warm up, no “air cast” option so it’s Finnish TV for you. Some english channels with subtitles but usual cable selection of c.5 shows on a loop. Has HDMI socket so maybe able to plug something in? 10. It's a 4-Star hotel but from c.15 years ago…no built-in USB charging ports for example. And the A/c didn't work. 11. Don’t drop anything under the beds or move the table…you might find dust, debris and lunch remains from last week (month?) that you didn't want to see. This is 4-Star, remember, not a 3-star motel. 12. Breakfast buffet is very good- same choices every day but it’s a HUGE selection to be fair. Typical 5/10 Scandinavian coffee. Take your own coffee. Cutlery- choose wisely as it’s apparent there is no soaking regime. Other than that, this is the besty part of the hotel/ stay. 13. Staff. Breakfast and cleaning staff are very polite, helpful, and friendly. Reception staff are polite and friendly but ultimately unhelpful. See 3, above. On last day we asked about booking a taxi- hotel obliged but it seemed to be an inordinately large effort for them. Similar reception staff 'mood' in Sweden. Very different from Ital

Parking hall they display in their web page was closed, I'm staying in downtown Helsinki in a 4 star hotel and they don't have alternative or any other solution for such a basic need and made me to start googling for options. Some apology for inconvenience could have made some difference but receptionists were basically rude without slightest intention to help. Everything else was great. Location is perfect, very close to subway and other public transport.

The location is awesome and easily reachable by Tram, Metro and Bus, There is also plenty of parking space outside. The staff is really friendly and helps a lot. The breakfast spread was awesome.

We had a nice stay and beautiful experience, very quiet and peaceful. The staff very friendly! Lovely city!

This was a fantastic hotel. The staff were friendly and polite. The room was spacious and amazing for a family. Breakfast was delicious too 😍 We will definitely stay there again

Worst service ever, cant recommend. Wasnt feeling welcome when booking The room. Room was ok but fridge door was hanging from its place.