Alpine Crest Resort, a VRI Resort

Before we came up, we called and asked if the amenities like the indoor pool and spa were functioning and was told they were. We arrived on a Saturday to a broken handicap ramp and a closed office and directions to the box with our room key and instructions that if we have more than one vehicle we had to call and register the car with the office and park in a certain spot. We never heard from anyone but luckily our second vehicle didn’t get towed. Everything was very outdated and the bathtub jets did not work. We went to the indoor pool where that ramp was closed off/rotted away too. The “heated” indoor pool was like cold bath water. The jacuzzi was out of order. We went to the game room and everything there was out of order and broken. We reached out to management several times and never heard back. We called ******* to ask for help and was told the office staff flat out refuse to make this right. Their answer was that we didn’t call - but we left a voicemail the first night and then Monday (when we checked out) was Christmas Day and no one was working. I absolutely would never stay here again.

Check in was quick, but information provided was inadequate, especially when there was no management staff on duty for the 3 day Christmas weekend.. Access to upper appartments is via a steep bending hill, which is unlighted, and I consider it dangerous especially at hight or inclement weather. Appartment looked aged, grease on kitchen cabinets, smelly freezer, mould in bathroom tub. The heating system was excellent however & the appartment was cosy. Access to town via a muddy path saved a mile long hike on the roadways.

Location is perfect! The room we had was alittle outdated but didnt hinder anything! Price was very reasonable too! We would definitely rent again.

Subpar. Outdated. The view was lovely but the property was so outdated and uncomfortable. The bathtub was a large selling point for us and it did not work. Water heater couldn’t even handle an individual shower. There was no water pressure and the shower heads were disgusting and clogged. Itchy old blankets. When I tried to contact the property they had already closed and never returned contact. The view was nice, far from the city life. Was just average to subpar. Nothing outstanding. Won’t stay there again. Don’t recommend for comfort.

No wifi or any internet / phone service was terrible. Was not informed the driveway was so steep and hair pin turns going up and a very narrow one-way down. Asked to clean everything before check out or would be charged extra. Booked 2 days, left after the first night.

Great stay overall. Vacuuming under the bed and dusting here and there before guests arrive will help bump rating to Excellent. Frying pan needs to be replaced. Debris and dirt in parking area and under the stairs need to be cleared out. Large indoor and heated swimming pool saved the day. It’s like visiting Santa’s cabin in the woods. View is beautiful. 😍

It was a good experience. Location was great. Units are a bit dated, could use some updating but they were clean.

The pool was closed for maintenance but appeared to be fine. You must empty your own garbage, ***** the bedding, and collect all the towels for the staff before you leave. You could not walk downtown quickly, so you still had to pay for parking downtown. There is no handicapped accessible entrance to the "clubhouse" or the office. There is only parking for one car unless you are willing to let the end of one vehicle stick which we were. The whirlpool tub was old, had rust, and an unknown hole that looked like a jet had broken out previously. Insulation was falling out of the roof in the parking area.

This place is quaint and reasonably clean with a nice view. It’s horribly dated, however. The lodges are in moderate disrepair. Not to mention, I found 2-3 dead roaches on the floor upon arrival. I had to kill a live roach that was on the kitchen counter. Thankfully, the beds and bathrooms were clean and didn’t appear to have any bugs. It’s not a terrible place to stay if you’re on a budget and aren’t afraid of a few roaches.