Hotel in zona Political and Cultural New Area, Hefei

Everything was ok and the staff was amazing and the room was clean and the WiFi was faster and the breakfast was amazing and Ada was good girls she help us with everything

I recently had a very pleasure staying at this beautiful hotel, and I cannot recommend it highly enough. The location is incredibly convenient, with a variety of resources available around the area for all budgets, making it an ideal choice for any traveler. The exterior environment is stunning, surrounded by natural beauty and offering fresh, invigorating air. Inside, the hotel is spotless and well-maintained. The rooms are spacious, the beds are remarkably comfortable, and the overall atmosphere is welcoming and warm. Special thanks to Jenny and Yanyan Zhang at the front desk, whose friendly and enthusiastic greeting refreshed my tiredness from the 10+hours flight , They kindly upgraded my room and patiently assisted with connecting to the Wi-Fi and proactively registering the vehicle number plate which made my check-in process smooth and effortless. Additionally, they facilitated a companion registration for my relative and offered an extra delightful happy hour. Parker Zhang from the executive lounge was exceptionally helpful, providing valuable tips on local services and transportation, ensuring I had all the information I needed and he is very approachable. ( I did not had my breakfast in the hotel as I was keen to explore more street and local foods outside , however I love their desserts from the welcome fruit platter and the happy, it definitely made with high quality ingredients,the freshest cream and does not taste too sweet (less guilty:) This stay made my first trip back home in five years wonderfully smooth and comfortable. I am truly grateful for the exceptional service and warm hospitality. Thank you for your hospitality making my visit so memorable and I cannot wait to stay with you again :)

I have rated this hotel 5* as I loved my stay here and the facilities are great. Nice big tidy room with a decent view of Hefei, great shower with bath too. Lovely gym and swimming pool - neither too busy. Super friendly staff on the front desk to check in and check out. Lots of restaurants nearby too. Would recommend this hotel and I’d stay here again

È necessario utilizzare la pista laterale per raggiungere la zona di lobby dell'hotel, e il traffico è di solito pesante, aggravato da un'autista ruda. La stanza è di solito pulita, tranne che alcune aree angolare sono ancora sporche. Al buffy di cena, i meloni d'acqua sono chiaramente rotti.

這次入住體驗超出預期！酒店位置絕佳，出門就是地鐵站，周邊商場和餐館選擇超多，無論是出差還是旅行都很方便。Rena熱心周到，主動升級了房型，房間很乾凈，床品柔軟舒適，一躺下就緩解了旅途疲憊。早餐種類豐富，味道也不錯。酒店的工作人員服務熱情又周到，下次一定還選這家，已經推薦給朋友啦！

My mother and I enjoyed a wonderful six-night stay at Swan Lake Hotel. Our room had a breathtaking lake view and the hotel was close to two major shopping malls and a park. Customer service, particularly from Ms. Iris, was exceptional . She went above and beyond to assist my mother in locating a nearby pharmacy for essential medication and even managed to secure an extra night's stay for us despite the bustling events at the hotel. Moreover, she promptly contacted us about our forgotten items upon checkout. The breakfast buffet was delightful, and the daily complimentary snacks and toy were a nice touch. Highly recommend Swan Lake Hotel!'

The hotel equipment is very new, and because I am not familiar with the surrounding area, I was recommended many fun indoor and outdoor places. The service was very good,

Decent place for a business trip…sufficient space for good price. Italian restaurant in the hotel veery slow.

酒店服務周到，設施齊全，環境整潔，位置便利，感覺性價比超級高！！！大堂副理小陳熱情專業，入住高效；客房寬敞舒適。每日清潔細緻，床品柔軟無異味～周邊交通便捷，也可以步行到達商圈景點。同價位中體驗超出預期！！

Il servizio di bellezza della reception è super buono La stanza è anche molto buona. Il viaggio sarà scelto in futuro Separazione secca del bagno La colazione di autobus non è troppo ricca (la varietà è meglio) L'ultima foto è un punto di attrazione della città di Jiangxi, che può essere ignorato