No.1 Rongcheng Road, Shushan District, Hefei, Anhui, 230601, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.8/5
Eccellente
1946 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.9
Strutture e servizi4.8
Servizio4.8
Pulizia4.8
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Tutte le recensioni(1946)
Recensioni positive(1929)
Recensioni con foto/video(416)
Ambiente di classe(788)
Ottima colazione(178)
Da tornarci(119)
Reception gentilissima(115)
Vista sul lago isolato(78)
Piscina meravigliosa(27)
Trasporto da/per l'hotel(24)
Buffet delizioso(11)
Recensioni negative(17)
Camilla Serenity
Camera Superior con due letti singoli
Soggiorno: Jun 2024
Solo
2 recensione
4.5/5
Ottimo
Pubblicata: Jul 1, 2024
I can't describe my feelings when I'm there everything is perfectly clean. The service attitude is also good even though it is 12 at the midnight they still help to answer your questions since I'm a foreigner it makes me hard to talk with the local language but they communicate to me in a way to make me understand. 💕✨
Traduci
Risposta dalla struttura: I am glad to know that you have had a pleasant experience in our hotel.Every colleague of the hotel is making continuous efforts to request more meticulous and timely service to every guest who comes to the hotel. We are glad to see your recognition of our service, and we carry with us your trust, we are always ready to bring high quality service to every guest. We will keep improving and look forward to your coming again!
Heng SH
Camera Superior con due letti singoli
Soggiorno: Mar 2024
Famiglia
6 recensione
4.5/5
Ottimo
Pubblicata: Apr 17, 2024
Beautiful scenery but location is a bit outskirts, need to commute to nearby shopping.
Traduci
Risposta dalla struttura: I'm sorry to give you such a bad experience.The hotel is located on the edge of the lake and has the best view of the lake.There are several shopping malls within two kilometers of the hotel.The next time come over, I will introduce more to you.Looking forward to seeing you again
Utente ospite
B.Duck Family Theme Room
Soggiorno: Apr 2024
Famiglia
21 recensione
5.0/5
Eccezionale
Pubblicata: Apr 14, 2024
The dinner was great.
The kids' room was spacious
The view was great
Traduci
Risposta dalla struttura: Thank you very much for staying in our hotel, very happy to leave you a good memory, you are welcome to come again next time
GretaW
Camera Superior Queen
Soggiorno: Sep 2023
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: Sep 16, 2023
amazing, I was so sad to leave, its really all what you expect of a good hotel, clean comfortable. Wonderful experience
Traduci
Risposta dalla struttura: Thank you very much for staying in our hotel, very happy to leave you a good memory, you are welcome to come again next time
Allicer
Camera Executive (letto matrimoniale, con vista sul lago)
Soggiorno: Feb 2023
Coppia
69 recensione
5.0/5
Eccezionale
Pubblicata: Feb 5, 2023
awesome place for a staycation in Hefei! It’s clean, has a nice view, and is a perfect place for relaxation and to enjoy the beauty of Emerald Lake! Friendly staffs, they’ve given me a surprise cake for my birthday, superb! And they have a robot that is super cute. Breakfast is good. Unfortunately, we haven’t tried the restaurant for dinner because it’s full and we need to book in advance. Anyway, we will definitely come back and recommend this to our friends.
Traduci
Risposta dalla struttura: Dear friend, I'm very happy to hear that you had a pleasant experience at The Lakeside Hotel Hefei. I'm very happy that our environment and services have been recognized by you. I wish you a happy birthday. I hope you like the small cake we prepared for you. In addition, I want to say that your wife is very beautiful, and her happiness is about to overflow from the photo ~ Looking forward to your visit again!
Utente ospite
Camera Superior con due letti singoli
Soggiorno: Jan 2023
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: Feb 6, 2023
in fact the location is pretty good,and staff were friendly,I check in late and asked them for late check out that they naturally accept。about the food I did not tried it because am muslim and they said that the food they provide is not “halal food ”。I think its also good to hear from customers those can eat muslims food。
Traduci
Risposta dalla struttura: Dear guest officer, I'm very happy that Xiao Cui can get your recognition! Xiaocui always maintains an excellent service attitude, provides considerate and warm services for guests, and tries her best to meet the needs of every guest, so that every friend who trusts Xiao Cui can live up to this trip. She always puts the guest's check-in experience first, and keeps abreast of the needs of guests in time so that every guest can feel at home. It's our pursuit! The hotel is also constantly upgrading its facilities and equipment. Looking forward to your visit again! We will try to make Muslim food.
Utente ospite
Camera Executive (letto matrimoniale, con vista sul giardino)
Soggiorno: Jul 2022
Solo
11 recensione
4.5/5
Ottimo
Pubblicata: Jul 12, 2022
Lovely location with places to walk around a beautiful lake which could have been enjoyed more during a cooler season. The view from the breakfast place was enjoyable as well as the breakfast which has a lot of variety.. The free tea set was very lovely, and I enjoyed it. It would have been better to have a non smoking room because the smell and the carpet showed signs of smoking but I chose a bigger room instead of the recommended. I did not give the highrest cleanliness rating due to the condition of the carpet but everything else was very clean. My room had a bathtub and a shower . The bathtub always makes me happy! They have a lovely pool which is easy to access., You may have to share a lane due to swimming lessons but people are respectful and accommodating. There is another pool off to the side which is shallow and would be great for smaller children. It is the perfect combination of indoor but with natural light and you can see the garden. It is clean and well maintained. Staff was extremely helpful but their English is limited so it is helpful to know some Chinese. My Chinese is limited but we managed just fine.
Traduci
Risposta dalla struttura: It is a great honor to receive such positive comments from you, and thank you very much for your willingness to spend precious time writing so much for us. It can be seen that you really like our hotel. We have reflected the cleaning of carpets to the housekeeping department. We will step up rectification. Thank you again for your love. Next time you come to Hefei. I hope to visit our hotel again. I believe we will definitely give you a better hotel experience! We remember that we will definitely arrange a smoke-free room for you. I hope we can communicate more smoothly next time we meet~
Utente ospite
Camera Superior con due letti singoli
Soggiorno: Apr 2022
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: Apr 5, 2022
Very nice,the service is excellent,the environment is very beautiful,we spare a great time here.we will come here for another vacation,and I recommend this hotel to my friends.thanks for all the people of this hotel.it’s a wonderful memories to my children.
Traduci
Risposta dalla struttura: Distinguished guests:I am very glad to learn that you have a pleasant stay in our hotel !Thanks for your love of our hotel service,enviroment and other aspects! We look forward to you next visit with your family !
Hongjian
Camera Executive (letto matrimoniale, con vista sul giardino)
Risposta dalla struttura: 親愛的客官,非常感謝您選擇入住合肥翡翠湖迎賓館,非常開心得知您在我們酒店有一個非常棒的入住體驗,小翠始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的!同時我們也很榮幸能為您提供最優質的服務喲~迎賓館坐落於翡翠湖畔,遠離喧囂卻不偏僻,是您商務出差或休閑旅遊的不二之選,小翠會再接再厲,繼續為每一個客人滿意的入住體驗奮鬥,也期待您下次出行依然選擇我們~小翠在等着你哦!祝您生活愉快!
Risposta dalla struttura: 親愛的客官,感謝您這麼用心的反饋在小翠家的入住體驗,也相信您是真的有一個賓至如歸的體驗才會用心寫下這一段,小翠始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的!小翠一直希望盡最大的努力去獲得每一位到店客人的認可,讓每一位到店的客人在迎賓館都能體會到賓至如歸!很開心我們的服務能夠得到您的認可,另小翠坐落在合肥經濟開發區翡翠湖畔,環境優美,風景如畫,園區綠化面積達220畝,名貴樹種有200餘種,園區內建有棧橋、涼亭、水榭平台等,擁有原生態園林區,環境也是一級棒的,一年四季有不同的風景,是您商務出差和休閑度假的不二之選!期待您再來哦~謝謝您美美噠照片哦
Fengzhengdyc
Camera Executive (letto matrimoniale, con vista sul giardino)
Risposta dalla struttura: 親愛的客官,看到您的評論,小翠真的太感動了,讓每一位來到合肥的客人,在迎賓館居停期間能夠吃的好、玩的好、住的好,是小翠一直追求的目標併為之努力奮鬥的動力!很開心我們做到了並得到了您的認可~小翠小翠坐落在風景優美的翡翠湖畔,風景如畫,園區綠化面積達220畝,名貴樹種有200餘種,園區內建有棧橋、涼亭、水榭平台等,擁有原生態園林區,在這個看湖不是湖,看花不是花,是夏天的季節,小翠更是您休閑散心的好去處!也感謝您對我們服務的肯定,小翠還有一大批優秀的“管家”在等着為您提供優質服務哦!期待您的下次光臨,祝您生活愉快~
Risposta dalla struttura: 尊敬的賓客, 非常感謝您選擇入住翡翠湖迎賓館,小翠坐擁風景如畫的翡翠湖,園區綠化面積達220畝,名貴樹種達200餘種,內建有棧橋、涼亭、水榭平台等,擁有原生態園林區,往來人員不密集,寧靜致遠,很適合放鬆心情呢!同時很開心小翠工作人員的服務能得到您的肯定和認可,我們會一如既往為每一位顧客提供舒適又整潔的入住環境,歡迎您常來,也祝您生活愉快,心情永遠美麗~
Utente ospite
Camera Executive (letto matrimoniale, con vista sul lago)
Risposta dalla struttura: 非常感謝您對小翠的認可,小翠坐落在風景優美的翡翠湖畔,風景如畫,園區綠化面積達220畝,名貴樹種有200餘種,園區內建有棧橋、涼亭、水榭平台等,擁有原生態園林區,是您商務出差和休閑度假的不二之選!泳池水質優,不定期檢測,採用落地窗,可一邊游泳一邊欣賞湖景,是一般地方沒有的體驗哦!早餐不僅用餐環境好,種類更是多種多樣,營養搭配均衡,一切衹為您住的滿意,住的放心~期待您的再次光臨!
jieer2151
Camera Executive (letto matrimoniale, con vista sul giardino)
Risposta dalla struttura: 尊敬的貴賓,非常感謝您選擇入住合肥翡翠湖迎賓館並給予五分好評,您對小翠的肯定小翠都收到啦,小翠坐擁風景如畫的翡翠湖,園區綠化面積達220畝,名貴樹種達200餘種,內建有棧橋、涼亭、水榭平台等,擁有原生態園林區,往來人員不密集,寧靜致遠!每一位到店的客人小翠都會認認真真接待,再次感謝您的肯定和認可,正因為深知硬件方面略有欠缺,所以在軟件方面盡力彌補,最大可能滿足客人的入住需求!再次感謝您的支持與肯定,期待您的再次到來呀,祝您生活愉快,心情永遠美麗~
Utente ospite
Camera Executive (letto matrimoniale, con vista sul giardino)
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇入住合肥翡翠湖迎賓館並在方方面面仔細感受後給我們分享這麼美麗的照片和細緻的評價,小翠環湖而建,由6棟風格迥異的別墅樓組成,園區內環境優美,綠植多,空氣清新,閑暇時分可以在漫步湖邊,享受大自然的美好!也感謝您對我們工作的認可,為您提供一個美妙的入住體驗一直是我們追求的目標,人生不可能有那麼多完美,但我們一直在努力盡善盡美,希望我們能成為您旅途中的最佳選擇,我們的願望是能為每一位客人提供滿意的貼心服務,確保您每一次入住都是一次難忘的經歷,小翠在這裏等你喲!