Scopri il tuo soggiorno a Haydock

Bella stanza.Grande e comodo.Personale bellissimo e spazio di conferenza anche bello.

Not to bad for the stay room was clean and tidy and staff where friendly

After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024). This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers. For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.

A che ora va bene: la stanza è pulita, il letto è molto comodo, la colazione da sola è molto buona, vicino alla stazione ferroviaria è conveniente Molti non sono buoni: 1.Molto stupendo!Ogni notte, la gente che può sentire in silenzio le persone sotto le tavole e fare il tavolo fino alle dodici di sera!!Vicino alla strada, anche l'auto è molto stupendo. Perché nessun ospite dell'hotel non può darci una stanza più alta e più tranquilla. La notte ha portato un cluco o è stato svegliato 2.I dipendenti non l'hanno visto, non ci sono dipendenti ogni volta che passano la ricetta.Non ci hanno detto dove era la colazione quando sono stati. 3. La prima notte è stata prenota direttamente con l'hotel, la seconda notte Trip.com. Il piccolo fratello ha detto che la camera era diversa per due notti, ma il giorno dopo non aveva altri ospiti che potevano rimanere nella prima notte. Il giorno dopo, quando abbiamo controllato, hanno detto che la stanza di oggi dovrebbe continuare. Abbiamo aspettato dodici minuti e abbiamo detto che dovremmo pagare 20 sterline per continuare la stanza precedente. 4.L'hotel non ha un guaio, il prezzo è l'hotel 45 stelle, il rapporto prezzo è relativamente basso In generale, l'hotel si preoccupa di gestire il loro ristorante e bar, e di rinunciare alla politica della camera degli ospiti.

There was a problem when booking into hotel as we had gone through Trip.com and receptionist said that we had not paid as no confirmation had come over to them from third party. We explained that we had paid showed her the relevant information on my phone etc -but still insisted that we had to pay . We waited at reception for about 40 minutes while we waited for the receptionist and manager were in back room sorting it out.This in fact made us late for our evening meal - which we had to miss out on- as well as being late for our meet n greet showing at the Theatre Royal - which we also missed out on- It spoilt our evening - but the amenities and staff in the hotel were fabulous- especially the young girl who served us breakfast in the morning.x

Service was good staff very friendly, unfortunately we were not made aware of the food deal , when I asked a member of staff I was informed that there was a poster with the information, unfortunately this poster was on the right hand side of the wall where you open the door to the accommodation which when the door is open you cannot see the poster.

The hotel is quite dated and our room had damaged curtains and rail. The rooms had yale keys (not access card) and there were no usb chargers which you expect these days. However, the hotel was very clean and quiet. The bed was really comfy and a good powerful shower. Overall a great stay for the price.

A fantastic stay, the room was just what we were looking for, the pub and restaurant has a fantastic atmosphere and the staff are so friendly and accommodating. Would definitely stay again!