La Rosa Hotel

Booked this hotel as a last minute trip. We arrived and immediately thought what the hell. Not sure why people think that filling a hotel with tat is quirky, but each to their own. We complained about the room politely upon arrival then it went downhill. We did admittedly come home late (12pm) and after a few drinks it was hysterical coming up the stairs being greeted by the most obnoxious scary stuff including stuffed animals and a doll that would give Annabelle and Chucky a fright. The owner was looking for any reason to have a go at us. She marched into the room screaming that we were rude for coming in at midnight drunk and disturbing the rude guests next door who quite honestly looked like they needed a good drink themselves. She told us that she had phoned the police and that she wanted us to leave to which we replied that we would wait for them as we would like to speak to them as she had entered the room when I specifically told her I was naked. The owner was also livid that we hadn’t even had a drink in the bar or tried to have a conversation with the staff to which we replied that we didn’t want to spend any time here because it was absolutely filthy. We were charged nearly £600 for 3 nights with no breakfast and the complimentary coffee and tea wasn’t replenished. I presume this was our punishment for complaining. Our empty cups and milk bottles weren’t removed so I had to carry them down myself. The owner was so offended that we had complained about the room and took it completely personally telling us she didn’t trust us around the antiques (they are not antiques). My partner had jokingly moved something from the reception to our room and she treated us like we had committed the crime of the century. Our complaint was entirely legitimate and justified. The sink was cracked, the light shade was held together with cable ties and we found hair under the bed. It was dusty, cobwebs everywhere and the decor was shocking it felt like we were waiting to be sacrificed. Extremely overpriced especially as the rooms have shabby floorboards and the stairs carpet is atrocious. The owner is extremely delusional and blinkered about the state of her hotel. See pictures for a true representation

Stayed for 3 nights in the Stoker Room for our little Dracula inspired trip to Whitby and the room and hotel didn’t disappoint. The decor is fabulous, the atmosphere and music chilled and the people who run are just lovely and couldn’t do enough. Spent a lovely evening in the bar area listening to music, drinking wine and reading. If you’re heading to a Whitby I can’t recommend this hotel enough. Also it’s a short walk to everything.

Weird but lovely gothic victoriana hotel. Warm, welcoming and genuine service, kooky individualistic rooms with spectacular views of the ruined abbey and wild bordello style decor. Loved the cocktail library bar, and the creepy curio cabinets of the dining room. Totally fits the Whitby vibe and look forward to staying again.

Stayed here for one night and wish we could of stayed more !!! Staff were super friendly, helpful and went above and beyond expectations. The room itself was beautiful decorated and clean. We decided to have breakfast in the tearoom and was impressed with the quality of the food and drink. Thankyou for making our stay special, can't wait to be back.

We had a fantastic two night stay here. All the bedrooms are themed and we were in the saloon room (pet friendly room, we took our two dogs). The room was spotlessly clean with a really comfortable bed. Breakfast was continental which you can have sent up to your room or enjoy in the dining room. It was very nice and there was plenty of it. In the afternoon we came back for coffee and some of the chocolate porter cake which was delicious. The hotel has a bar and the cocktails were great (the La Rosa was my favourite). Everything about our stay was lovely but it’s the staff here that make it special. They are all friendly, attentive and go out of their way to make you feel welcome. I would definitely recommend this hotel and can’t wait to return!

Words can't desribe the experience we had at La Rosa hotel. It started wuth an hot welcome, flexability to get the room according to our needs and kept during our stay with Helen who make our vacation uniqe. She helped us in any requirment, recomend and reserve restaurant and kept with her smile assist and bright our stay. The room iyself is like a musum no faubt that such ecperience is extraordinary one.Thanks Helen and Team.

Popped in recently for afternoon cakes and tea . Our cakes were fresh and the bill not expensive. Very friendly service with wonderful and quirky themed rooms which added to our experience. Well worth a visit in a great seaside town . Highly recommended.

2nd time in this beautiful hotel. Stayed in Stoker room having already stayed in La Rosa. Views over Abbey and the bay are stunning. Loved the continental breakfast served on afternoon tea plates which we took in the downstairs tea room. Cocktails ....well Turkish Rose is my fave. Sitting in the relaxing lounge after a long day taking in Whitbys sights sipping a cocktail with muted music playing in the background is just bliss. Staff and owners so friendly. Hope to be back next year

What can i say about the la rosa hotel all the staff was polite couldn't do anuff for us wile we was there i found out im allergic to feather quits and the changed them amediatley if you like bespoke room that the place to stay i we will diffinetly be going back thank you for the wonderful experience