The Bank Guest House

We used The Bank Guest House as a central base for a motorcycle tour and stayed for 4 nights (Monday to Friday) We were welcomed by Donna, and I immediately felt at home. The room was beautifully presented and well appointed. The bed was particularly comfortable my room felt like a home from home. The breakfast was very very good and always freshly cooked.

Wow! Victorian Bank now a B & B The staircase to our rooms was a bit daunting to me, but not too bad as our hostess carried my bag up for me. Our room was just amazing, ensuite, large TV, 2 very comfortable chairs, Tea/Coffee, lovely big bed and warm lots of little home from home touches even a box of tissues . Breakfast first rate, although it had to be ordered the night before, as everything is cooked to order. But more than enough to last you through the day till evening dinner.

We came to hawick my mum wanted a trip down lane she was brought up in hawick chose this place as was central to everything, the room was very spacious and beautifully decorated, the dining room also decorated lovely, the cooked breakfast in the morning was lovely can't fault it, the host Donna was brilliant very friendly, would definitely recommend to anyone to stay here, can't fault anything it was perfect

We just completed the Borders Abbeys Way walk, and The Bank Guest House is a gem. Donna, who owns and runs it, is a dynamo, and very interesting to talk to. The place has been restored and decorated by her, and it has such personality! Our room was great, and the breakfast, prepared by Donna, was excellent. If you are planning to stay in Hawick, you should definitely book a room here.

We had booked into another property through a holiday booking company but when we contacted the owner of the property on the day we were travelling to let them know our arrival time they said they weren't expecting us. Later that day after several phone calls back and forth we got a story from the owner about some of her other guests wanting to extend their stay in the rooms we had booked in the other property and we were being moved to Bank Guest House. Sorry, if you take a booking you don't let other people just decide to extend their stay. (Was this a cock and bull story?) Several times we were told this was an upgrade but to be honest it didn't feel like one. My particular room had two double beds in it and an assortment of furniture which included a rocking chair in the alcove. The bathroom was on a different landing across the stairs. Not really what you want in this day and age and especially as this was two blokes who would definitely hit the town for a few pints that night. Both sets of beds had bedside cabinets but only one side of the room had bedside lamps. There was a TV, fridge and microwave in the room so that suggests they're happy for you to take food into your room. I really can't visualise a scenario where two double beds are required but maybe I'm missing something here? One big positive was the view from the rocking chair window of the River Tweed rolling past and the rear garden which was lovely. Its described as a guest house when to my mind it should be described as a hostel. We didn't book here in the first place because we didn't like the look of it and having stopped there, albeit, for only one night our opinion hasn't changed. We won't be back to stop there but Coldstream itself was very friendly where people actually stop to say hello or ask what you're up to. All in all it didn't ruin our trip to Scotland and we can make do and mend but it wasn't what we wanted. The poor reviews imho are justified.

The owner, Donna, was away but check-in worked fine. Colors were good. Our room #4 was a little weird: room was small and very tight with the furniture, bathroom was big but oversized; narrow closet was largely un-usable, weird staircase upon entry. Kids rooms were good. Entrance was hard to find. I think the bathroom amenities were branded “ebony” but I can’t recall for sure; however I do recall that the hand soap dispenser near the sink did not work properly David was helping out while Donna was gone and he was quite helpful.