Hotel a Hat Yai, Nam Noi

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適合大家庭包車或自駕遊入住

I recently had the pleasure of staying at Aura and I must say, it was an exceptional experience from start to finish. The moment I arrived, the warm welcome from the staff set the tone for a memorable visit. The check-in process was smooth and efficient, and the concierge was incredibly helpful with recommendations for local attractions. The room was beautifully decorated, spacious, and spotlessly clean. I appreciated the comfortable bedding and the attention to detail in every aspect of the room—from the modern amenities to the thoughtful complimentary touches. The view from my room was stunning, and it made for a perfect backdrop to unwind after a busy day exploring the city. Dining at the hotel was another highlight. The on-site restaurant offered a diverse menu with delectable dishes, each prepared with fresh, locally sourced ingredients. Whether it was breakfast or dinner, every meal was a delight and showcased the hotel’s commitment to quality and excellence. What truly set Aura Hotel apart was the impeccable service. Every staff member I encountered went above and beyond to ensure that my stay was comfortable and enjoyable. Their genuine friendliness and attention to detail made me feel like a valued guest. Overall, my experience at here was nothing short of fantastic. I highly recommend this hotel to anyone looking for a blend of luxury, comfort, and exceptional service. I can’t wait to return for another stay!

La camera del villaggio è molto grande, il capo è molto buono, l'hotel adiacente raccomandato è nascosto nella foresta, l'ambiente è caldo, il tajismo è autentico, molto vale la pena di vivere.Anche se la posizione è un po' lontana dalla città, il capo ha aiutato a pulire e pulire la macchina e a comodo.Molto grazie!

La posizione è a pochi passi da Lee Garden, molto vicino a 7-11, vicino a alcuni posti di pranzo, c'è lavanderia di servizio personale all'altra parte.Personalmente, torno a stare di nuovo, ma non c'è ascensore per nessun anziano che ha problemi di ginocchio. La stanza è spaziosa.per la nostra prenotazione.C'è anche un fan.

Stay over here are really really good. We arrive hotel at 12pm thailand time, they still able to help us to check-in instaed of waiting until 3pm. Location really good and only few minute walk can access to kimyong market, lee garden with a budget hotel price. Bed and pillow enough to support us, bedsheet are clean and they did provide us a new bottle of water and towel even we dint request for room make up. Receptionist are helpfull and they have their own tuk-tuk if you want

其實本來有些事情可以睜一衹眼閉一衹眼就過去算了，但第二天就發生的事情真心讓人非常不爽！ 我們本身並不期待這樣的旅店有什麼好服務，畢竟一百多一點點的價格。上午大概十一點左右到，老闆説必須到下午兩點才能入住，咱也好説話，就按照要求唄。一點多去的時候，那邊來了好幾波馬來西亞穆斯林客人，老闆可殷勤了，把他們都先安排住進房間了。我這邊問了兩次，都説要等一會，硬生生等到兩點才讓住！咱內心裡已經有些不愉快，原來他優先於馬來客人，不過咱也沒説什麼，能住就行！該有的禮貌咱一點也沒少！當晚一晚沒睡好，原因是那個床墊早就老化坍塌窩成一個大坑了，人一躺下去是窩進去的，這個姿勢一晚上從頸椎到腰椎全都受不了，咱也沒説啥，據説每個房間差不多都那樣。七點多勉強睡着，然後快十一點醒來洗澡，就在洗一半的時候，老闆敲門了，我心想這才一天還有一天呀，沒有要退房啊！就跟他説在洗澡，他還是敲，一邊敲一邊在外面説“ you need to change your room!”我就問為什麼，他就在外面一直説，我也聽不懂泰式英語，他就説必須換房間！我衹能穿上衣服給他開門！開門説了半天，他就是堅持説要我換房間，我問他為什麼，他就説昨天給我升級了，今天必須回到預訂的房間去！而我住的和預訂圖片上是一模一樣的房間，當然有異議！人家馬上給agoda打電話（攜程把業務承包給agoda了），那頭説話也比較直接，就強調昨天給我升級了什麼的，那我就問首先你升級了要在昨天就告訴我，並且要讓我有多準備，也告知我是住進任何酒店都會消毒的，哪怕五星級，並且你一來就讓我必須換房間，也不管我是不是不方便開門，這個是很不禮貌的行為！agoda方面就説隨便我，要麼換房或者取消！那我就取消吧，老闆還不樂意出結果就自己要跟我吵起來了。這時候一個好心的馬來司機朋友幫我用馬來語跟老闆解釋，這裏真的要感謝人家。在得知前因後果後他也覺得老闆這麼做沒有禮貌也不適合，但是也説了這種情況在合艾也比較普遍，也提到床墊塌陷的事情，他睡一晚上渾身疼衹能去刮痧拔罐緩解。後面也是不想多説什麼，就跟攜程反映了這個事情，也請司機朋友幫忙和老闆協商給我半小時洗澡整理行李，老闆沒有再來應該是默認了。20多分鐘後攜程來電説得知情況屬實，也可以提前取消了。後面咱也就不想多説什麼趕緊走人！我挺好奇這些本來祖籍中國的華人，也不能説他們歧視中國遊客吧，就是那種天然來的對中國遊客的“特殊化對待”，是怎麼做到淋漓盡致的？從入住到後面第二天説話的態度，你要是真心不歡迎來自中國區的遊客，你大可以不在中國遊客常用平台上展示！我雖然不能算地道中國人，但也實在不理解這種情況，中國遊客基本上主宰了東南亞旅遊業，善待他們才是你們這些業者的未來之道！再有個建議，就是以後請誠實展示每一個房型的核心照片，具備特徵訊息的照片！再就是如果你認為給了關照給顧客了，麻煩提前當時就全部告知清楚，好讓別人有選擇，有準備！不要做一些模稜兩可，甚至讓人誤解的事情！