Lalita Boutique Hotel Hat Yai

The room that I check in is super big, spacious and clean but the location of this hotel is a bit far from the central town. The staffs are very friendly and very helpful too. My room provide me a mahjong table too....

Muslim friendly hotel, they serve halal breakfast. Room cleanliness is above average, staff are kind too. A bit away from the town central so you need to gave transportation.

Been to Hatyai for so many years, also tried few different hotels before, but this is worst hotel I live ! Really disappointed to their room and service: 1. The location is very far from town area, very inconvenient due to transportation issues. We can’t find tuk tuk nearby, only can take grab. 2. We booked a family room (connecting room) Check-in time at 2pm, but we are informed to wait for another 30 minutes as our room is not ready yet. If we need to wait, what is the purpose to make appointment ? 3. Lift is not available which is not suitable for senior citizens. Going with mom and she had to climb up the staircase. 4. Toilet is too small. 5. THIS IS THE MOST NONSENSE PART !! When we enter the room, we never think of checking if both room have any hair dryers as we didn’t want to use it, and this is the MOST REGRET thing to me !! When we checked out in next day 12pm, we waited till 12.30pm but still haven’t return us our deposit, ends up the receptionist informed us that their house keeper couldn’t find the hair dryers. They called the manager to come, and I still thought the manager will provide us a better solution, in fact NO ! The manager claimed that we stole their hair dryers and refused to return our deposit, and asked us to open all our luggages and bags to check. After that, the manager asked the receptionist to check our car in car park to ensure we didn’t steal and hide their hair dryers 🙄 After checked all our luggages, bags and car and found no hair dryers, they only return us our deposit of 400 baht. FRIENDLY ADVICE: Whoever would like to book / booked this hotel, better to check everything inside the room when you first enter the room, even you didn’t want to use it, please check and take photos.. Take photo of every single things in the room (cup, towel, remote control, etc.. ESPECIALLY HAIR DRYERS), else you might become “THIEF” anytime.