The White Rock Hotel

My friends and I visited the White Rock Hotel for lunch. The menu looked very good. There was a choice off four different, very inviting looking, on paper, of ploughman’s lunches. We choose the Sussex: Cheddar and ham option served with salad, chutney and bread. Just as one would expect. When they arrived the bread was pre SLICED - one white one poor quality granary. Never, have I ever, had a ploughman’s served with sliced bread! Call me old fashioned? But was expecting some big chunk of crispy bread, or rustic loaf or a baguette? When I questioned the server, he walked away and said nothing! Very disappointed!

This hotel is comparable to Fawlty Towers. Upon check in the two ladies were having a heated discussion for at least 5 minutes before they even spoke to us. I was then lead to my room via a lift from the 80s and corridors so narrow that you could not walk down them with your bags. Upon being left in the room I turned on the light only to find that the light switch gave a large electrical shock. While the rooms were ok, the furniture was outdated and worn and the "fire door" did not fit the frame. Leaving a large gap at the bottom allowing light and noise to stream directly into the room. Later, when the rest of the party checked in, they were given keys only to find that people were already occupying those rooms and therefore had walked in on them late at night. I would not recommend this hotel unless you enjoy the constant risk of electric shocks and being walked in on

The staff are all very friendly and professional. Our room is spotless and the bed is very comfortable. We have been coming for short visits for at least 15 years and Laurence is continually updating the decor and facilities. Steak and ale pie meal tonight was just so good! And discovered amazing cherry lager❣️ Looking forward to our next visit⭐️⭐️⭐️⭐️⭐️

Stayed here from Essex for one night prior to attending a wedding. Room very clean, tidy and comfortable. Hotel smart casual and relaxed. Dining and bar areas well served. All staff very nice, friendly and helpful. Excellent food /breakfast served and good menu choice. Would definitely recommend and look forward to staying again at some time.

Excellent In every way. Staff are so helpful nothing too much trouble in bar dining room and reception. Room perfect view and spotless. Terrace bar is beautiful in the sunshine having lunch. Will definitely return in the near future. Car park small but always managed to find a space on return

Hotel was very clean and comfortable. Lift was an experience if you and your sister are both on the large size! Bar very nice and reasonably priced. Breakfast was quick and very good. Car park was available but once you park, don't leave again until the end of your stay or you'll never get back in again!