Hotel in zona Scharfenstein HWN 34, Harz

4 Monate nach unserer letzten Tour Anfang Februar waren wir jetzt zu Pfingsten wieder im Schanzenhaus. Die Begrüßung bei der Ankunft am Morgen war mehr als freundlich. Der Check Inn wurde schon durchgeführt, obwohl die Zimmer erst ab 15.00 Uhr bezugsfertig sind. Am Abend haben wir unser schönes und saubere Zimmer mit Blick auf das Schloss bezogen. Es wurden einige positive Änderungen vorgenommen. Glückwunsch! Das Frühstück an allen Tagen war wieder sehr schmackhaft aufgebaut und reichlich. Ständige Kontrollen durch das Personal und den Koch, ob alle Speisen ausreichend vorrätig waren. Über die Feiertage wurde jeweils ein anderes Büfett angeboten. Wir hatten uns für Samstag- und Sonntagabend zum Essen angemeldet. Alles reichlich und alles sehr lecker zubereitet. Auch die Nachspeisen waren sehr lecker. Ein großes Dankeschön an den Chefkoch und seinem Team. Insgesamt sagen wir, es war ein schönes Pfingstwochenende. Leider zu kurz. Danke Euch allen. Wir sehen uns spätestens zum 2. Advent 2022 wieder. Bleibt bitte alle gesund und macht weiter so. Heidi & Uwe

Excellent location to visit old town Wernigerode. We loved our stay here. Our hotel room was a bit dated but very clean. The bathroom was adorable with pink tile. Our room had a view of the castle. The staff was super friendly (spoke English) and helpful. Breakfast was wonderful, served in a charming dining room. Parking is plentiful on site and free. Hotel has an elevator. We spent 2-nights here and everything was wonderful.

We stayed here as part of a group. The hotel was very busy with both regional and international companies. We were amazed by the size of the dining room which was expanded nightly via adjoining room partitions to accommodate the masses. Our room was large and comfy with a built-in luggage rack and plenty closet space. What is certainly weird, and maybe this is a German thing, but my husband loved the instant cappuccino packs provided in the room, but these were never refilled. In fact, our mugs were left dirty and we had to wash them ourselves. No milk or creamer are provided, so you've got to take a little jug from the restaurant. No coffee or tea supplies were refilled during our time. Others in our group had the same experience. The front office service was hit or miss and generally I found them more engrossed in their tasks like balancing their floats than to attend to customers'. A front office agent should be forward facing I feel at all times, as otherwise you're looking at the staff from the side and trying to get their attention. The buffet was quite good as we enjoyed breakfasts and lunches daily. I wish the fish was done in different styles but I liked the variety nightly for dinner and lots of vegetable options. The dessert could have been was more innovative than mousse, mousse and mousse in different flavours with icecream. Some bread pudding, proper cake, a trifle or creme caramel, meringue, etc. would have been welcomed, especially by the international guests. I mean even German desserts like Apple strudel, Lebkuchen, Plum cake or other regional sweet would have been nice. Location is halfway between the railway station and the center of town and the little red land train to the castle starts & stops just behind the hotel so this is very ideal. We enjoyed the bar in the evenings. The bartender Salvatore was a delightful character; friendly and efficient despite not speaking a word of English. We would definitely stay here on a future trip.

L'hotel regionale è situato direttamente alla stazione ferroviaria. Purtroppo, ciò significa che si possono ascoltare occasionalmente i treni passanti. Anche se le persone che si trovano sul corridoio davanti alla stanza si divertono in passaggio, purtroppo si può ascoltare in camera. La camera 201 è stata funzionale e pulita, cosa che non può essere completamente affermata dai pavimenti di tetto che sono arrivati negli anni nel corridoio. Oltre al forno, agli specchi di ingrandimento e alle tovaglie, c'era anche un cuoco d'acqua con tè, caffè e acqua nella stanza. Il personale era sempre amichevole. La colazione era compresa nel prezzo - sufficiente selezione. Ci sono molti parcheggi in loco - gratuitamente. Il WiFi funzionava indefinitamente. Purtroppo, un check-in più tardi non era più possibile personalmente dopo le 21:00, ma solo attraverso la chiave attraverso la casella chiave con codice. L'hotel non ha più ricevuto contanti dalla pandemia, quindi anche i microimporti devono essere pagati con carta. Per la pulizia delle camere è necessario gettare una ”carta di camera” in una scatola alla reception. Inoltre, al prezzo è necessario pagare 3 euro per giorno/notte, il che non è problema se lo sai in anticipo.