Harbin Volga Manor Baihua Island Resort Hotel

Location : The hotel is located inside the volga manor, they have shuttle car from hotel to entrance. Very convinient. Hotel & room : Big, spacious room, warm and clean. Amenities was quite complete, beautifully decorated especially in winter. Its a hotel you could dream of in the winter season. Its magical and magnificent ! The scenery inside volga manor is impeccable ! The room is spacious, clean and warm. Breakfast : They serve various of breakfast, eastern and western, and quite delicious too. Service : Excellent service, if they can speak english, it will even better. Overall : I would like to visit here again sometimes in the winter. Very recommended ! Thank you to manager and all staff to show us kind hospitality during our stay. See you next time.

we have 3 free entry ticket because we book a room, at the entrance there is a shuttle service to and from hotel, you can also leave your luggage while playing around the park, the snow this year is not good unlike last year, they are still making attractions and not yet finish, for the breakfast its limited, I am expecting a lot since it was top hotel,

We have enough rest by spending the night in the hotel.. the kids enjoy Volga Manor ice slides, tubing and other entertainment. At night can walk around near hotel. They don’t provide halal option but kind enough to give us white rice.. thank you for your service!

The place to stay overnight at Volga Manor. Note that taxi cannot come in they can only pickup/drop off at park gate. Room and breakfast is adequate though a bit expensive.

這次在哈爾濱伏爾加白樺島度假酒店的入住經歷，真的讓我無比後悔，感覺自己的錢就像大風颳來的一樣，花得太冤枉了 。整體體驗簡直糟透了。 我預訂的是兩卧一廳的房型，一進門就有一瓶被打開過得礦泉水。兩個浴室的下水道散發出令人作嘔的臭味。晚上十點多，實在無法忍受的我趕緊聯繫了前台。沒過多久，保潔人員帶着四個保鮮袋來了，只是簡單地把保鮮袋裝滿水，壓在下水道口，連洗臉池的下水口也放了一個，還囑咐我們用水池的時候要自行拿開。隨後，僅僅噴了一點空氣清新劑就離開了。 可到了夜裡12點，那股惡臭還是一陣陣地襲來。我再次撥通前台電話，沒想到前台竟然問我：“那你想怎麼樣？” 這叫什麼話？大半夜的，我還能怎麼樣？ 12點13分，工作人員帶我看了兩個可調劑的房間，最後換到了二樓的211房間。雖然這個房間沒有了臭氣，但黴味很重，而且屋裡特別冷，暖氣幾乎沒什麼效果。第二天上午起床，我還看到窗台上密密麻麻全是七星瓢蟲。 退房的時候，我向前台反映了這些問題，可前台只是敷衍地笑了笑，沒有任何實質性的迴應。這次經歷真的太糟糕了，以後我絕對不會再來這裏了！

設施： 正常的事項一般滿足。有班車送到遊客中心。白樺島的兩卧一廳，超級適合一家子出遊。兩個房間中間是客廳，既可以在廳裏一起活動聊天，又分開休息互不打擾。 環境： 窗外的風景很不錯，一片白茫茫的雪景，幾棵枯樹在日出或夕陽的映襯下，別有一番冰雪世界 服務：前台小姐姐，餐廳領班，服務員等都比較熱心，耐心。 衞生： 衞生情況還可以，除了其中一個廁所有下水道反臭。不過沒什麼灰塵。