Tuankou Zhongan Radon Hotspring Resort

i have been to the hot springs three times before but I had never stayed at the hotel. This was my first time. I imagine the receptionist felt a little nervous when faced with two foreigners and maybe she felt shy. However, I found her lack of greeting, not a 你好 or 下午好， a little cold. When she did communicate with us, it was in super fast Mandarin to which I requested 请慢慢说 to no avail. She repeated just as fast twice more. I felt frustrated and then resorted to using a translation app. She called over an English-speaking Indonesian staff member. I don’t have the expectation that people will speak English to me, but I do appreciate slowing down in Mandarin and using simpler language. Hand gestures help a lot also. I wish she had told us the WiFi password, and where to access the hot springs. These are two key pieces of information a receptionist should provide when you check into a hot springs hotel. Our room had plastic flip flops to be worn to the hot springs. My pair had two left feet. When I showed the staff member on the second floor, she was helpful and got me a new pair. The hot springs were lovely, as usual. The buffet breakfast was better than the buffet dinner. The layout of the hotel leaves you walking from building to building. At first it’s confusing, but then it becomes okay.

Beautiful location, could find privacy in outside pools . Nice selection in buffet dinner

Love this place. I have stayed here 3 times, and been to their hot springs 4 times total. For Tuankou town, this hotel is the best. The hot tubs are wonderful, so many different ones and different temperatures, it never gets boring. Gorgeous landscaping around the hot tubs. The buffets are great, too! Nice and efficient staff, as well. Can't wait to go back again.

訂的標間到了酒店就直接升級了豪華標間，設施方面也行，特別是吹風機很給力，智能馬桶，床墊偏軟，睡的腰椎不舒服，這個房間空調外機噪音很大，客服很及時的換了房間，還加送了一份水果，服務還是很貼心的。這次是重遊，為了泡温泉，可惜的是淡季，温泉池開的很少，周邊遊玩的地方很少，山裡空氣新鮮，自助餐也很豐富，走的時候，門衞還送了兩瓶礦泉水，總體服務很是挺不錯的哦！

杭州臨安湍口眾安氡温泉度假酒店！🌟 每間客房都經過精雕細琢，佈局與建築風格和諧統一。竹徑幽深，青青石階，小木屋隱匿在山林草木之間，彷彿是大自然的一部分。住在這裏，讓你遠離喧囂，盡情享受寧靜與愜意。🌳 水上樂園+冷泉暢泡 夏天來這兒，水上樂園絕對不能錯過！開放時間從上午9點一直到晚上9點（具體營業時間以酒店通知為準）。恆温水寨、水道、趣味沖浪池、漂流河……各種設施應有盡有，讓你清涼一夏。而且，入住期間冷泉和温泉也是無限次暢泡哦！30多個户外泡池，讓你的身心得到徹底放鬆。 小童樂園 專屬於小朋友們的天地，大轉球、海洋球、蹦蹦床等項目，讓孩子釋放活力，留下天真爛漫的笑容。住店客人刷房卡即可免費入園，適合10歲以下或體重70斤以下的小童遊玩，家長需陪同哦~ 🍽️吃：雙人自助早餐&雙人自助晚餐 美食愛好者看過來！酒店的自助餐種類超豐富，海鮮、炒菜、甜品等應有盡有。鮮嫩多汁的烤生蠔可以一直吃到爽，精巧甜美的糕點更是讓人心都化了。還有多種選擇的自助早餐，為你開啟美好的一天提供充足的能量。 網紅天幕、鳥巢打卡體驗+親子樂園+免費停車+接駁車服務 酒店內的網紅天幕、鳥巢絕對是拍照打卡的好去處，讓你的朋友圈瞬間高大上。親子游的家庭也不用擔心，酒店設有專門的小童樂園，寶貝可以盡情玩耍。此外，還提供免費停車位和接駁車服務，貼心又方便。 這樣的度假酒店，簡直是情侶約會💑、閨蜜打卡的不二之選👭，帶上家人一起來也超合適👨👩👧👦！快來一起享受這份美好時光吧💖。 #杭州臨安湍口眾安氡温泉度假酒店 #度假好去處 #情侶必打卡 #閨蜜旅行 #親子遊玩 #自助餐美味

此次温泉度假感覺很好，性價比也非常高 1，酒店和温泉，自助餐等是一體的，方便； 2，住酒店泡温泉無限次，室內室外都有池，室外大多數是小池，剛好適合一家人； 3，特別提一下，酒店到臨安有定期的班車可以坐，對於無自駕的朋友非常合適，坐地鐵到九州地鐵站即可； 4，酒店為顧客配置了客服，章月美女熱情專業！