Tuankou Zhongan Radon Hotspring Resort

i have been to the hot springs three times before but I had never stayed at the hotel. This was my first time. I imagine the receptionist felt a little nervous when faced with two foreigners and maybe she felt shy. However, I found her lack of greeting, not a 你好 or 下午好， a little cold. When she did communicate with us, it was in super fast Mandarin to which I requested 请慢慢说 to no avail. She repeated just as fast twice more. I felt frustrated and then resorted to using a translation app. She called over an English-speaking Indonesian staff member. I don’t have the expectation that people will speak English to me, but I do appreciate slowing down in Mandarin and using simpler language. Hand gestures help a lot also. I wish she had told us the WiFi password, and where to access the hot springs. These are two key pieces of information a receptionist should provide when you check into a hot springs hotel. Our room had plastic flip flops to be worn to the hot springs. My pair had two left feet. When I showed the staff member on the second floor, she was helpful and got me a new pair. The hot springs were lovely, as usual. The buffet breakfast was better than the buffet dinner. The layout of the hotel leaves you walking from building to building. At first it’s confusing, but then it becomes okay.

Beautiful location, could find privacy in outside pools . Nice selection in buffet dinner

Love this place. I have stayed here 3 times, and been to their hot springs 4 times total. For Tuankou town, this hotel is the best. The hot tubs are wonderful, so many different ones and different temperatures, it never gets boring. Gorgeous landscaping around the hot tubs. The buffets are great, too! Nice and efficient staff, as well. Can't wait to go back again.

再次來到眾安氡温泉度假酒店！環境非常好山好水好，只是進來的路限速非常亂，道路還是蠻好的讓外來的車子不方便。這次體驗真是醉了，天天包場，朋友住的不想走了！還送水果和飲料，早餐豐富，有機會再帶朋友來。

酒店環境優美，設施也比較齊全。下午和小夥伴打打桌球、羽毛球很好的放鬆了一下。晚上泡温泉温泉池種類很多，最讚的是户外有個恆温大泳池，大冬天還能在户外游泳玩水太驚喜了。温泉區的服務人員服務周到，貼心提醒我們去户外帶上浴巾，提醒我們穿棉拖水區不防滑需要更換膠拖。自助早餐品種很多，吃的很滿意。一次愉快的温泉之旅，推薦給大家。

孩子天天吵着要玩水，這大冬天去哪裡玩水呀？愁**了，然後就網上找找適合冬天玩水的地方，剛好攜程上看見湍口眾安氡温泉度假酒店一年四季恆温，上面有酒店座機電話諮詢了下，冬天温泉水恆温30-40多度挺適合孩子及家人玩水。所以帶着孩子來玩了，整個酒店東南亞風格比較獨特，周別景色不錯，房間衞生乾淨整潔，餐廳自助餐也比較豐富，孩子特別喜歡！玩得很開心。如果下雪的時候應該更美……