HANGZHOU W PLUS HOTEL

This was hands down the best hotel we stayed at during our trip. While it was a bit challenging to find a taxi willing to drive up the steep, narrow hill, the exceptional hospitality we received at the hotel made it all worth it. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared for. Every little detail was attended to, from the personalized service to the genuine kindness and warmth they showed throughout our stay. It’s rare to experience such heartfelt hospitality, and it truly made our trip memorable. The hotel’s staff created an atmosphere where we felt like more than just guests – we felt like part of the family. This warmth and attention to detail are what made this hotel stand out and left us with unforgettable memories. Highly recommend for anyone seeking a truly special and welcoming experience. Kudos 哥哥 姐姐 🥰

We have been here in the 1st week of the opening. A very cozy place with unique design. The staff was very friendly. Even in the first week when not everything went 100% smoothly (which is quite normal), the staff organised everything very well. The room was large, clean, the bed very comfortable and the breakfast very delicious as well. In the room you have everything you need incl. free beverages. The location is also quite good and everything easy to reach with didi in close distance. From the airport, it takes around 1h drive. We definitely will come back when we go to Hangzhou again.

很少用‘無可挑剔’形容一個酒店 當天到的很晚 那麼晚的時間非常耐心温柔的接待 當時就準備了茶水點心 主動搬行李 詳細解答房內設施 所有物品均可享用 甚至有許多免費早餐選擇 準時送到房間 每個細節 用心至極 舒適度拉滿 清晨被陽光和樓下的小狗喚醒 是我目前為止唯一一家不捨離開的酒店 希望你們一直在

比較田園風光一點，因為靠近茶山，三樓的房間景觀還是不錯的，一個大的落地玻璃窗向外望出去，一片綠色，比較喜歡他的塌塌米的床，床墊也很舒服，靠窗的懶人沙發坐在那裡可以享受下午的陽光暖暖的，茶點很豐富！

帶寶寶來杭州旅遊想着定一家環境好點乾淨舒適的酒店 也是無意間刷到的新酒店 想着試試看 房型緊張我提前定的時候就剩一間了 不過體驗感挺好 床品也不錯睡的也蠻舒服 環境優美對面就是茶山 人不多很安靜 很適合帶娃度假 歡迎早餐口味也可以 還有下午茶和甜品 吃完了可以酒店逛逛

這是一個100分滿分就酒店體驗。酒店就在西湖景區內，和太子灣公園、蘇堤都很近很方便。上去酒店的時候有一個斜坡，員工都很好會幫忙拿行李上去。酒店環境很舒服安靜，也有可以拍照的景色。服務都很好很幫忙的，早餐和下午茶都可以送到房間，而且味道也不錯，選擇很多。退房當天還送了禮品，很有心思。衛生也很乾淨，還有洗衣服務