Grand New Century Resort Xianghu Hangzhou

Wonderful experience at this hotel. The staff is very helpful and kind. The rooms are gorgeous and spacious. The different varieties of breakfast was delightful. Beautiful beautiful hotel and deco

The hotel is a good escape from the more popular West Lake area and is tucked away in an area filled with farms and quiet riverside ambience. The hotel room was large and had good natural light due to its big balcony window. The downsides were a smokey smelling bathroom as someone previously had smoked in the room. The pillows were too soft and couldn't support our necks, causing headaches in the morning. Also for breakfast, it was extremely crowded as there were not enough tables to seat all the guests. We wanted to sit outside and was told by the staff to simply stand outside and wait for people to leave but there was not much space out there either. Many of the guests were unhappy and arguing with staff causing an uncomfortable atmosphere.

酒店設施完善，客房舒適，配套設備一應俱全，健身房和游泳池。 早餐品類豐富，選擇多樣，新鮮美味。 最讓人感動的是其貼心服務，經理小任服務超好退房還送了伴手禮，讓我們感到暖心，下次來杭州仍選這裏！