HangZhou Linan TuanKou ZhongAn HuiZun Hot-spring Resort

L'hotel è relativamente nuovo e le strutture hardware e software sono abbastanza buone. La colazione e la cena a buffet erano entrambe buone. L'hotel è in montagna, il paesaggio e l'aria sono fantastici. L'hotel ha sorgenti termali alla porta. È molto comodo immergersi nelle sorgenti termali sull'ampio balcone e ammirare il panorama. L'hotel accetta animali domestici ed è molto carino! ! !

Great place to relax and enjoy hot springs and pools. The resort villas are decent size and clean. There is a selection of pools and hot springs to choose from. It is a large hilly resort so moving about requires using melex shuttle cars. It’s a shame it’s difficult to communicate with the local drivers… on multiple occasions we were not picked up or dropped off at the right stations. There is however an amazing group of interns from Indonesia who deliver excellent quality western standard service. It would be a great idea to place those interns across the resort to improve customer service experience and set a better example and customer focus to the local staff members who unfortunately sometimes lack customer service skills. Currently the international interns are mostly in the restaurants and spa, but they are most needed at the reception, hot springs, pool areas, shuttle service stations.

房間又大又乾淨，地暖空調熱熱乎乎，衞生間很大，淋浴房很寬敞，噴頭水流很大，熱水隨開隨有。陽台上有温泉入户的特大浴缸，可以泡私湯。特別感謝管家李婷婷為我們升級了房型，我們6大一小住得非常舒坦。🌹🌹🌹