Fairfield Inn & Suites Chicago Southeast/Hammond, IN

Room was ready and clean when we arrived. Our bathroom looked to be outdated, but clean. There may be updates going on at the facility. The location was tucked up against the highway, so traffic was noticeably loud. We left before breakfast opened, but were told at check out we could go grab some things to take with us. Appreciated that!

Doubt I will stay here again The staff was very friendly! I didn’t like having to go fetch clean towels every day. I didn’t think it is was right for the hotel to charge the same price for the second and third day as the first day when your room doesn’t get fresh sheets and towels every day like you would get for a new room. The breakfast hours were not shown in the room, either. No restaurant info was available and parking was not ideal. And why 2 different prices for a multiple night stay?? That sure isn’t showing any customer appreciation!! Things could have been a lot better but it also could have been a lot worse. Next time, i will most likely stay somewhere else! But the friendly staff was a plus!

My greeting was we don't have any rooms in stead of asking if I had reservations (which I did). This put a very bad taste in my mouth after driving 6 hrs. The elevator took forever and the lobby was very congested; not with people but the way things were arranged. The rooms were comfortable.

The rooms here are very clean it was so peaceful and quiet I really enjoyed my stay there

Stay was overall ok. Pool was heavy chlorinated. Front desk very friendly. Service staff not so much.