Royal Kenz Hotel Thalasso & Spa

The hotel was a surprise: Very relaxed with nice rooms and large bathroom. Relaxed atmosphere throughout the hotel. Buffet menu was ample, tasty and varied everyday. We went fully inclusive which was excellent value. Entertainment every night, grandad rock etc , though we didn't attend. Recommended.

I love this hotel, would come back again 10/10, proper good proper nice. The animation team get you involved in absolutely everything and make you feel comfortable dancing etc. The food / service/ hotel rooms are exquisite. Would recommend to a friend.

Very thanks for 10 days at TUI Suneo. Superb host by Mady Team : Speedy , Choco ,Ahmed , Tutu, Mr Bean , Ibrahim and ♡ Katty ♡. Awesome relax with this lovley Animators. Big thanks for our Waietr Sofiene from Main Restaurant . Super shows perform by Laides Changing and Fire Group. We back ....... Konrad & Magda.

Just returned from 3 weeks at the royal kenz. Had to ask for another room after 3 days as the club facing the hotel kept us awake till 4 am every night. Having tried 2 rooms have to say beds were awful in both, rooms were tatty and run down. No air conditioning as we were told it was not hot. Water was only put in room first day, pointless tea/coffee facilities when there is no water or milk. The hotel seems to be trying to cater to anybody and everybody and not really managing it. We booked this hotel as we had been here before and enjoyed it a few years ago but we wont be going back again, definitely not a 4 star hotel 3 star at best. The owners and managers seem to be cutting back on everything. The staff around the hotel work really hard and were the only bright point in a very poor experience.

Great medium sized hotel. Big enough to ensure lots of food options and things to do, small enough to feel friendly. It was about a 20 minute transfer from the hotel, after a short flight from the UK (2.45hrs). Good god Tui sort out the bus system, people are tired and hot. Make it very clear which lane and which space the bus is in! I saw a lot of people walking around irritated. If the airport won't paint the stops, invest with the other tour operators! if I had limited mobility I'd be furious. It took me quite some time dragging luggage around to find my bus. You need to pay the local hotel tax on arrival. You also pay a towel deposit at reception and take the receipt to the towel hut by the pool to collect. It's predominantly adult couples, with a lovely variety of nationalities and staff who are attentive without being obtrusive. The beach is a short straight walk, down a local street, there are hotel toilets and an inclusive bar (open when I stayed) that served paninis at lunch to save a walk back to the hotel. I saw reviews about carrying sun loungers, if they had to carry them from the hotel that would have been awful but I can only imagine they meant from the top of the beach which is about 20 paces! Beach itself is beautiful with plenty of space and gorgeous sand. The water is clear and warm but no fish to be seen (saves packing a snorkel as Tui are stingy with the weight allowances). The gym is a bit naff, equipment is old and not functioning well but it was only about two pounds fifty to use. Spa looks good, I didn't use it but they have a extensive price list to choose from, prices look reasonable. Rooms are adequate and certainly what I'd expect for the price, no damage or dirt. There is a fridge and shower gel in the room, if you need milk for the tea and coffee included oddly they give you a small cup in the bar to carefully carry up. That could be improved as I can't be the only Brit needing a cuppa in the morning :) Two bottles of water were initially provided with extra being taken from the bars. When I visited there was no air con, (seasonable) but there is a heater which can be set low to create a breeze and it's not horribly hot in the rooms. The restaurant is a good size, with lots of space and sections both to sit and to choose food from. There is an attempt to have variety with some 'safe' choices like, pizza, pasta, chips, bread, ice creams. Each meal offers some local dishes and European too. Lots of salad options and everything is made to look appealing. Didn't experience or hear about any dodgy tummies either which is a good sign. Evening entertainment was sorta kids club for adults, bingo, quizzes, classic songs to do set dances to. Deffo not a nightlife venue. Happily daytime actives are not heavily pushed, although there are a few options if you are keen and as you'd expect the entertainment staff seem lovely and full of energy. As a solo female traveller I was left to enjoy my holiday in peace, which was

This hotel is really good value for money. The different teams are all so friendly and helpful I honestly have no complaints. Our rooms were cleaned every day just after we had gone down for breakfast, they provided new towels everyday and they were always very efficient. The food is themed and varies every day. Housekeeping and the gardeners make sure the hotel and outdoor area is always clean and the restaurant and bar staff are really efficient in cleaning away food and drink, the hotel is always kept spotless. The entertainment team are so welcoming, the day and evening activities are really good and the team really work hard to motivate everyone and put in a lot of effort it. All of the teams work really hard and if you have any leftover money at the end of your holiday they definitely deserve the tips. We had a lovely stay at this hotel, they have a lot of return visitors and we will definitely be back soon too! My only tip is stay for two weeks, not one :)