Heartland Ambassador Hotel Hamilton

Wow, this hotel is DEFINITELY a MOTEL. Maybe worse. Firstly, I booked this hotel because it was advertising itself WITH air-conditioning in ALL of it’s rooms. Well this is a TOTAL LIE. Secondly, it rained when we checked into this hotel and ours were 2nd level units. NO LIFTS - u have to DRAG ur luggage up stairs Thirdly, not SHELTERED. U will be soaking wet as there are NO ROOFS over ur head going up to ur rooms Fourth, rooms are filthy - dust on everywhere, everything and stained sheets. LASTLY - we booked this place WITH BREAKFASTS. I booked 2 units of 3 bedroom units. Sounds alot? Yes 11 of us travelling together. Guess how many breakfasts they gave us PER room? 2?!?!??????!!!!!!!! The audacity! If I could give ZERO stars yes, this place will be that!

基本上這間酒店（旅店）你想要的都有，但質素不高，最大的優點是如果是自駕遊就很方便，可以將車泊在門口這一項十分好，其他的不要算，也是不錯的對面有一間大型超市買東西也方便！

I booked this hotel for the 1 night we were in Hamilton due to my son loving swimming. The pool was not heated so was freezing cold in the middle of winter and the “spa” was a tiny barrel shaped jacuzzi that fit only 3 people at max if that, and was definately not hot enough. The whole pool area was not sheltered from the weather anywhere and all the rooms windows looked straight out into the pool area it was creepy with people watching us in the spa. We were on the ground floor of the “tower” easily accessible and handy however with 4 floors above us there was a constant sound of flowing water most of the night, so much so it was keeping all of us awake! Sounded like people above us were using the shower all bloody night long! I didn’t get to sleep till after 2am and that was only because I used earplugs! Seriously the staff need to stay in that room and see what I mean! The tv - where do I start - it was tiny TVs are so cheap now seriously invest in a decent sized one! And seriously every single sports channel available but not a single movie channel! We aren’t sports people! Would’ve been nice to be able to watch a movie! No movies on tv 1 2 & 3 on a Friday of a long weekend was sooo painful! Upgrade your Sky account please! Sports channels are more expensive than the movie channels. Hotels need every option available. Not even any additional prepay movie options available. Plus side was location also a downside though due to road noise all night but close all.