Utente ospite
26 febbraio 2024
I just completed a 6-day stay in this hotel, at least my third in recent years--it's comfortable, quiet, reasonably priced, and in a wonderful neighbourhood full of Jugendstil (German Art Nouveau) architecture. While living in Hamburg in 1989, I had my parents stay at Hotel Vorbach, so my knowledge of this property goes back a long time. This stay proved how exceptional the staff is. At check-in, the reception was particularly warm and welcoming, treating me like an old friend. I experienced a health emergency during my stay, necessitating summoning an ambulance in the middle of the night, and a second ambulance call a few days later. Not only did the staff take all this drama in stride, they showed true concern and were helpful and supportive in many ways. This extraordinary behaviour from multiple staff members made a big difference, reducing my anxiety over my health situation. I will be forever grateful, and wouldn't consider any other place to stay in Hamburg.
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