Movenpick Hotel Hamburg

Housekeeping was not upto par. Airconditioning was not working. Location was fantastic. Breakfast was good.

Nice hotel, cose to the station

Schönes Gebäude feine Sauna gute Anbindung

Sehr schönes Hotel. Sehr zentral. Sauber und alle sehr freundlich.

性價比很高，建築很有特色

Stayed here for two nights. Added an extra package to receive flowers, sparkling rosé wine and a bunch of other treats. Also got an upgraded room, which was very nice! Food: The breakfast is very good, with a large selection of everything you expect from a German hotel. Nice atmosphere with lots of restaurants nearby which are open pretty late, even on weekdays. A rare thing if you're from Sweden. Service: Excellent! Friendly and diligent staff. Location: The park outside the hotel was full of life and people. Perfect if you want to just sit outside and enjoy the weather with a beer in the sun. We got a room on the 15th floor facing the railway, but even as a light sleeper that didn't bother me. A bonus is that you have the Heinrich Hertz Tower near the hotel, which you can use as a landmark to find the hotel from anywhere. Remarks: The only negative was the AC in the room, which couldn't handle the very hot and humid summer days (around 28C degrees), but that's always tough. The small fridge couldn't hold very much beer or water. Not a huge problem because the in house bar is good, and you always have restaurants and stores that sell cold beer or wine. Parking is offered by the hotel, but there's also parking in the street for €11.50/day (09:00-24:00).

Das Bad war nicht vom Zimmer abgetrennt. Das Zimmer konnte nicht gelüftet werden. Frühstück war sehr gut.

Super oplevelse. God service med opgradering af værelse og ikke mindst late check out, som var en stor hjælp. Tak til Mövenpick

We travelled as a family of four for two rooms. I normally travel business and I am Gold member here at Hotels. We had ordered and prepaid two rooms out of which only one was ready after official check in time. We first waited loooong before we were served at the reception and then and arrogant receptionist told us that it was just bad luck the room was not ready, but we should find joy in knowing they also often helped with early check in for free. Tired after a longer journey we just wanted a room - but the receptionist did not find it urgent since we had one room but he could offer us a free coffee. I asked if it was a joke that he would compensate no room with a cup of coffee - it was not! So we waited, by the way without coffee since the coffee maker lacked water and the receptionist did not know how to fix it. We later found out that the coffee in the reception is free anyway (when it works) so not really a compensation. We finally got our room and after some complaining got one free nights of parking as compensation - but since they never checked our plates - I guess I might as well have parked for free, now I ended paying 25 Euro for one nights parking. All this left us annoyed for the first day! Despite this bad start of stay, it luckily all in all still turned out to be a good stay at the hotel! Fantastic service minded person receiving at the breakfast restaurant, nice facilities and beautifully restored interior.