Hotel in zona Godawela Ambalama, Hambantota

La spiaggia dell'hotel è troppo ondulata per nuotare e può solo crogiolarsi al sole. Ma non lontano, c'è un'altra spiaggia pubblica a più di 100 metri, dove è possibile fare il bagno. Ci sono molte scelte per colazione e cena a buffet e il gusto è buono. Certo, ci sono errori occasionali, come la spalla di manzo alla griglia troppo cruda. Ci sono poche cose per far divertire i bambini. C'è una sala giochi dove puoi disegnare, guardare la TV, giocare, ecc., Ma la manutenzione non è molto buona. Il servizio è generalmente buono, inaugurato. Tuttavia, ci sono più ingredienti per lo spettacolo e alcuni dettagli richiedono attenzione. Nel complesso, il rapporto prezzo / prestazioni è nella media e dovrebbe essere fatto.

One of the best hotels we have stayed in our travels. Luxury amenities, great views, comfy rooms and everything is thought of in advance when they built the hotel. Exceptional service & the warm welcome make you feel that you have been taken care of when you arrive. Anjuna looked after us when we checked in along with everyone else. Exceptional staff that always serves with a smile. We would like to say a big thank you to for their great hospitality, attention, kindness & care along with all other staff members at Anjuna Hashan. We had dinner tonight at Gimanhala & again we were served with the same warmth, kindness, attention & care with big smiles on their faces by Vihanga. These gems should be treasured. We will continue to update our stay at Shangri-la in Hambantota as we go along. The food was excellent too 😋

Totally unexpected experience, hotel was like unplanned and turned to be the best experience overall Sri Lanka, from the moment I approached the hotel entrance and directly realized that is such a great decision I made. From the check in to the time I left the hotel Welcoming attitude, with great services, remarkable friendly staff , restaurants food, cleanliness actually can’t find even a negative thoughts or feedings during my stay. A big thanks to everyone reception staff Ms. Permisha, Mr. Pradeep and Ms.Senuri And the special night at the rooftop restaurant with Mr. Janodya, and chef 👨‍🍳 Lakindo and chef Milan. Thank you everyone for making it a wonderful vacation 🙏🏼

L'hotel è situato in una grande posizione, vicino al Parco Yalla. La nostra camera ha una bella vista sul lago. Molte grazie al manager che ci ha aiutato a organizzare il nostro safari. Voglio sottolineare il comportamento strano delle signore alla reception. Non orientato al cliente.

La grande atmosfera e il personale erano sorprendenti, ci piaceva il modo in cui ci trattavano e erano molto amichevoli. Propongo a tutti di visitare questo luogo sorprendente se si sta pianificando a Yala. L'unico svantaggio è che è lontano dal parco. Devi viaggiare per 30 minuti, ma l'alloggio è straordinario.

This is a nice hotel, the rooms are very good, there is a lovely pool and the staff were lovely but for a 4* hotel we did feel let down on several occasions. We are reasonably seasoned travellers and know about the things that can happen in Sri Lanka which we are visiting for the third time. One of the main things that went wrong was the transport that the hotel arranged for us from Ella, I had clearly specified in writing that we wanted a vehicle big enough for 4 adults + 4 suitcases + 4 hang baggage when booking several months before. I followed this up, again in writing, a couple of days before our journey with the same information and was assured all was OK. The car that did turn up was way too small, resulting in a wasted journey for the poor guy that had driven for 2.5 hrs to get to us. The manager put the blame on another company for messing up but I think that he should have made sure that the vehicle we were getting was adequate. To his credit the situation was put right but this shouldn’t have happened in the first place. As I’ve said, the hotel itself is very nice indeed. The staff are really lovely but many didn’t speak any English so communication was very difficult when ordering, eg we just avoided having kottu (a Sri Lankan meal) bought to us when all we wanted was a coke. I can understand this is in a one or two star place but for somewhere that portends to be a cut above then I think that the customer can expect to be able to communicate. It was the same with most of the reception staff, some basic training would I think go a long way. Food was ok but I had to send a meal back because the fish I’d ordered was overcooked to the point that it was charred and brittle. The internet was lamentably slow and was frequently non existent. This should not be a problem even in Sri Lanka as we had good connections for the other 6 or so places we stayed of lesser rating. We only had hot water for 1 out of the three nights we stayed, when we mentioned it, it was fixed so probably just someone didn’t turn the water heaters on. Again, we’ve travelled around a bit and stayed in basic hotels and know that things may not materialise as you wish, but when one does decide to splurge a certain standard is expected. We were asked at checkout if our stay was up to standard and we told the person on reception about what had happened, he was obviously senior and spoke reasonable English. To his credit he was very apologetic and we were given some money off our food and drinks bill however we would have much preferred that the hotel lived up to its star rating. With a few tweaks this could be an excellent hotel, so up to the management really to do their bit!

We stayed at Cinnamon wild for 1 night and had the best time. We went on the 2pm tour organised by the hotel and saw so many animals. Our guide Sudath and the driver Suranga were really informative and friendly. Sudath even offered to show us more wildlife films once the tour was over because we were so interested in the park and the wildlife. We booked the jungle chalet which was really nice and felt like we were in the heart of the jungle! It also had all the amenities that we needed including a kettle, minibar, safe, iron and shower products. We had the buffet lunch, dinner and breakfast the next morning with the hotel. The food was exceptional and had a lot of range. In particular the staff were the best part of the experience as they were so helpful and courteous. Malintha and Ratnayake were really friendly and helpful during our stay. They showed us how to get to the beach and gave us some tips on other places to visit which helped us out a lot. They spent some time conversing with us which allowed us to feel more at home and also get to know the Sri Lankan people and place better. Thank you both! Overall this was an amazing place to stay, with really helpful staff that go out of their way to help you and make your stay amazing.