Hoshino Resorts Kai Enshu

酒店員工服務非常貼心，週到和有熱誠。 食物非常豐富又美味，擺設非常用心。 酒店設施非常豪，華舒適，令人可以身心放鬆，好好休息。

淡季旅遊，酒店四圍環境非常寧靜，可以在湖邊跑步可以乘纜車觀光。早餐晚餐非常精緻，賣相味道都好好。美中不足係溫泉略細。

房間寬敞，茶文化體驗良好

Stayed 3 nights at Kai Enshu. The hotel is just located opposite the Lake Hamanako. Our Onsen Suite is located on the 7th Floor, overlooking the beautiful lake from dawn to dusk. It is also within walking distance to The Lake Cruise departure point and the Cable Car (Ropeway) Station. Nearby, there are also Seven Eleven and Family Mart Convenient Store. If you wish to walk to Kanzanji small little town, it is about 15 mins walk away. Please note the town is pretty quiet during weekday and most of the shops are not open. Our suite is immaculately appointment and it comes with Private Onsen. Though the price is high but it is worth it to book this room category. We booked the Half Board plan (Breakfast and Kaiseki Dinner). They only offered Japanese Breakfast, and no other choices unlike other Kai or Hoshinoya, they do have Western Options. The serving is extremely small, if you are a big eater, this is not for you. Same goes to the dinner, the Kaiseki though it is beautiful and colourful, prepared carefully by the chef using freshly local produce, but in our opinion, the portion has to be right. It is way too small for westerners or Asian who eats regularly. Upon arrival, the staff didn't inform us when the Ropeway and Lake Cruise will be closed, as these are the 2 major attractions they should inform all their clients so they can plan their days. When we were there, the Ropeway was closed for 2 days, and the Cruise, not operating on certain days.  For the breakfast and dinner, most of the dishes are seafood or fishes. We are not very comfortable in eating fish with lots of bones, in our opinion, there should be options as well but there was none. The Tea Brewing ceremony was done in Japanese and we don't understand a bit, more effort should be done to cater to the English speaking audience. The socks provided in the suite was not as comfortable as Kai Yufuin which the quality is better, and it also has the anti slip stud. Please standardized the offering. At the Tea House, there were only 2 types of Cold tea provided where they have 6 dispensers but the tea offered were repetitive for the 3 nights we stayed there, we do not understand the approach. It is a nice resort but there are rooms for improvement.

部屋についている温泉が最高！お食事も最高！ ウナフグを食べたのですが量が多くもなく少なくもなく揚げ物は揚げたて❗しかもお皿まで暑い！ 椀ものもお出汁が何とも言えない旨さ❗初めて旅館のご飯を完食出来ました。 部屋の温泉も気持ち良く帰るまでに６回も堪能出来ました！またすぐ界遠州さんに来たいです。

浜松を訪れて、舘山寺温泉に宿泊した際に利用した温泉旅館です。 浜松湖畔に建つ、元は花乃井という温泉旅館だったそうですが、宿泊したときは、星野リゾートの高級旅館ブランド「界」になっていました。 全３３室の和洋室・レイクビューの客室で、琉球畳とフローリングを配した和モダンな空間ですが、客室にはシャワーブースのみです。 １階の別棟に男女別の広々とした温泉があり、特に不自由は感じませんでした。 界独特のおもてなしは、日本一のお茶処にちなんだ「美茶楽」 のおもてなしと、旬の食材を取り入れた会席料理で、河豚と鰻を堪能できました。