Nrma Halls Gap Holiday Park

If you like nature, this is a good place to stay. You will see Kangaroo around your room in the evening. The room is clean. There are many activities to enjoy your holiday.

Had a great stay at this park, customer service was outstanding from Kelly at reception, she was so helpful, with absolutely everything, nothing was too much trouble and she was super friendly and welcoming. The guy outside named Paul was also super friendly, helped us with the boom gate and gave us some great recommendations for sight seeing etc. lucky place to have such amazing staff, thank you so much for having us

Spent a night in one of the cedar cabins . Very clean and comfortable. The new managers, Pam and Shane have made a big difference. They are so friendly, acknowledging everyone they meet around the park. Pam was showing us the hall late afternoon when a guest asked if they were showing the footy there. Pam organised it at short notice all with a smile. It was obvious to us that a good guest experience is important to Pam and Shane. The pool area is well maintained and tidy. The views are great and the park is very family friendly. Great spot for a family holiday.

Very disappointed in the cabin we booked for two nights. Very old and dated, scruffy paint etc. the bed was lumpy and the carpet smelly. We only stayed one night and booked a chslet for $20 more a night and couldn’t be more different. Won’t be staying in an nmra cabin again unfortunately 🙁

On a recent visit Oct2023 we booked into NRMA Halls Gap mid week and asked for a Powered Site and was told that the price varies every day of the week. We stayed on Wednesday and Thursday and we were charged two different rates as Thursday was classed in the weekend rate. We were allotted site 135 the nearest amenities were just across a grassed area and the toilet and shower were all in one - the shower in all had not been cleaned for some time as around the base of the shower was black and included green mould. We used the larger amenity block but the the hot water for the showers was only luke warm, but in the Laundry the hot water was really hot. Our site had long grass and was untidy to say the least. We have stayed here before NRMA tookover and it was a really nice park. It now appears NRMA is not interested in the Park except to overcharge in off peak times. We will not be staying here again.

Stayed twice, 1st time, before arrival, I asked for something to sit on in the shower, reply yes, that was no problem. On arrival, no chair, 4 days stay, chair never arrived. Second visit, not long after the first, on arrival at check in asked if there was a chair for use in the bathroom/shower, rely yes. On arrival at the unit, checked the bathroom, no stool/chair. Note: there were two people working at reception when I arrived, when I got the yes there was a chair/stool for use in the shower, the other reception attendant didn’t correct the other. I was the only customer in reception at the time. The office knew I had booked an accessible room on both occasions as I had phoned and talked to reception about may needs. The fact that it was an assisted/accessible reservation was printed on the top of the paperwork at ~8.30am that morning. On arrival, second visit, after I discovered no shower chair/stool, I had to have a good think about how to handle the situation. I felt dealing with onsite staff was futile, so my conclusion was to phone head office. I did, was told someone would phone me back, to this day NO ONE has phoned.