We had a very bad experience with this hotel. When we arrived we asked the staff at front desk about car parking and we were told that there was no parking space and we had to go looking for an off street parking ourselves. We had a long time driving and this was the first time to Halifax and everything was new to us. How could we handle this issue? However, the staff seemed it was not a big issue and even not willing to give any more details about off street parking. I couldn't believe this thing happen at such a luxury hotel. We really don't recommend this hotel and will never come back again.
我们在这家酒店的经历很糟糕。当到达办理入住时,我们问了前台的接待人员关于停车的问题,我们被告知停车位不够,我们需要自己去找一个街边的停车位。我们当天开了很长时间的车已经非常疲劳,而且这是我们第一次来哈利法克斯,完全不熟悉这里的一切。我们该如何处理这个问题?然而,工作人员似乎并不觉得这是个什么大不了问题,没有表达半分的抱歉,甚至不愿意多解释一下关于路边停车的细节。我们住过很多不同的酒店,从来没遇到过这种事,我不敢相信这种事会发生在这么一个豪华酒店。Halifax有那么多品牌酒店,我为什么要订你家,是图你家便宜吗?我们真的不推荐这家酒店,以后再也不会来了。
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