"I've recently been to Premier Inn Town Centre twice last week and this. On two occasions I have been brilliantly helped at reception, by a young woman called Millie in very difficult circumstances. On the first occasion it took nearly an hour to book me in and I think that was because I made a couple of slips in that time typing info in on a mobile phone which many people find difficult, including me. Millie was brilliantly patient, helping to do some of the typing with great efficiency, all the while thinking about me as an individual, needing a bit of support to get a booking done. Her patience was saintly and eventually she got the job done. All the while, a fire alarm that needed fixing was intermittently going of right next to her and she didn't miss her stride once. This was amazing. Again, I visited today and found Millie working in her usual cheerful manner, being just as helpful as previously. While I was trying to give feedback to yourselves about my stay I noticed that the internet connection in the foyer seemed weakest at the reception desk. I find that hard to believe - wouldn't the place you'd want the signal to be strongest be in reception, so you get customers in as quickly as possible? It must be an issue for people there who are trying to do there job efficiently. Finally I had to leave the building to finish doing feedback with trip adviser and I only had one phone with me which meant that after I'd spent some considerable time accessing trip advisor and needed to typed in an access code that was emailed to me, I couldn't because, well because I couldn't work out how to do it - I've tried to do it before and failed repeatedly because leaving an app to get an access code from an email seems to close the app which starts sending me round in circles. You will see I have made the effort to send the feedback because I want Millie's excellent efforts to be rewarded. I also wanted to give you feedback on your systems to see if they can be improved. Too often when comms and other tech system are at issue, the comms seems to be the customer and the customers and the company employees can all go to hell. This is the wrong way round. Could you please try to sort it. By the way, I still love the hotel. The views in particular, are fantastic. Thankyou for an excellent stay."

"We had a wonderful couple of nights here in a two floor duplex suite. The room was ideal for our needs so our toddler could sleep upstairs on an evening whilst we were downstairs. Lots of amenities in the room including tv with apps, bath robes, rain shower, wonderful selection of coffee pods and biscuits. Nice and quiet. The bed was very soft, you just sank into it. Couple of overly lumpy pillows that need replacing. The service at the bar and restaurant was excellent, very friendly attentive staff. Would just note I ordered the chicken and bacon club sandwich one evening and felt the bacon may have been from breakfast, it was rock solid. The menu is very eclectic with a variety of choice. Only comment on the room would be attention to detail on cleanliness. The main parts of the bathroom / bedroom were very clean and the main surfaces but less obvious places like the skirting boards were particularly dusty and around the plug sockets / towel rail. Overall a wonderful stay and we would definitely visit again."

"Questo hotel è in una posizione ideale per la Piece Hall e il centro di Halifax. Parcheggio solo £3 per 24 ore nel parcheggio vicino all'hotel. È necessario un significativo rinnovamento e aggiornamento, ma è stato un buon valore considerando la tariffa della stanza. Il personale è amichevole e il prezzo include un colazione di base.È buono per chiunque cerca una camera di base su un bilancio quando visita Halifax, ma non si aspetta che Travelodge o Premier Inn standard per il prezzo."

"Grande posizione per Eureka e a destra della stazione ferroviaria. Il personale molto amichevole e alcune richieste sono state fatte senza alcuna confusione. Grande scelta per la colazione molto buono valore. Resta li'."

"We are Premier Inn regulars. Consistent high standards in bed comfort, hot shower, lovely food. However, at Premier inns don't expect clothes storage!"

"Accomodato. Preoccupato per noi come ospiti. Controllato per assicurarsi di non avere problemi. Tutto in modo buona esperienza"