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1 notte
Recensioni degli ospiti
4.4/5
Molto buono
58 recensione
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Recensioni verificate
Ubicazione4.4
Strutture e servizi4.3
Servizio4.6
Pulizia4.5
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Tutte le recensioni(58)
Recensioni positive(55)
Recensioni con foto/video(26)
Soggiorno meraviglioso!(21)
Camere magnifiche(17)
Terme rilassanti(15)
Camere ampie(12)
Posizione conveniente(11)
Ottimo servizio(9)
Cena molto buona(7)
Posizione ideale(6)
Recensioni negative(3)
britto
Camera Standard in stile occidentale - Non fumatori
Soggiorno: ago 2024
Famiglia
2 recensione
1.0/5
Pubblicata: 1 set 2024
I recently stayed at this hotel and was extremely disappointed with the cleanliness. The room had noticeable stains on the carpet,curtains
and the upholstery, which made the space feel unkempt and uncomfortable. There were also pen marks on the walls and surfaces, suggesting that proper cleaning had not been carried out. Overall, the lack of attention to detail in maintaining cleanliness significantly impacted my experience. I would not recommend this hotel until they address these issues.so we are requesting for refunding the full amount
Traduci
6/11
Yap
Camera a Tema (per 5 persona/e, edificio nord, non fumatori)
Soggiorno: giu 2024
Famiglia
4 recensione
4.5/5
Ottimo
Pubblicata: 16 giu 2024
Locate near bus stop.
Easy to travel along Hakone area.
Definitely will stay again
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Napim
Camera a Tema (per 5 persona/e, edificio nord, non fumatori)
Soggiorno: apr 2024
Famiglia
7 recensione
4.7/5
Fantastico
Pubblicata: 29 apr 2024
Beautiful hotel!!! And very helpful staff. I love all the facilities in this hotel. There have a big onsen. The location is near the Ropeway just 15 minute. But from train station is a bit far by bus. There also have a welcome drink and snack bar. The breakfast was incredible, too many choice and delicious!! Overall, me and my family had a good time and love this hotel!!
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Michelle TKS
Camera Standard in stile occidentale - Non fumatori
Soggiorno: mag 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 28 mag 2024
I will stay again.
Traduci
6/20
Utente ospite
Camera Standard in stile occidentale - Non fumatori
Soggiorno: lug 2024
Coppia
2 recensione
2.5/5
Pubblicata: 21 lug 2024
Don't be deceived. The hotel ONLY refurbished the lobby and 2/F restaurant, while the room remains 1980s furniture and smell. The receptionist 佐藤, when asked about the room, rudely responded that she has no idea. How disappointing! I checked in and couldnt wait to leave the room and returned to the room very late. The best thing for me was I only booked one night, and I couldn't wait to check out the next morning.
Please don't stay here. There are so many other options in the area.
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Authee
Camera Standard in stile occidentale - Non fumatori
Soggiorno: giu 2024
Famiglia
6 recensione
4.0/5
Molto buono
Pubblicata: 15 giu 2024
The hotel was renovated & look modern, not traditional onsen hotel. It’s buffet breakfast & dinner, choice a bit limited & fusion. Staff is nice & polite
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yong
Camera a Tema (per 5 persona/e, edificio nord, non fumatori)
Soggiorno: giu 2024
Famiglia
5 recensione
4.7/5
Fantastico
Pubblicata: 10 giu 2024
Great room size with a Japanese quarter. The buffet meals have more than 40 items and excellent. Location is a bit off the main attraction area but quiet and rustic. Accommodation/room equipment can use some update. Otherwise, an exceptional value.
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Paulabehr
Soggiorno: mag 2023
Coppia
5 recensione
3.5/5
Pubblicata: 11 giu 2023
The hotel is located to middle of nowhere. The bus stop though is like 1-2 min away from the hotel. The onsen was just ok. The Yukata is really nice. The breakfast is really good. Helpful staff.