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1 notte
Recensioni degli ospiti
3.9/5
Buono
22 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.8
Strutture e servizi3.8
Servizio3.8
Pulizia4.1
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Tutte le recensioni(22)
Recensioni positive(5)
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Recensioni negative(2)
JIAN RONG
Soggiorno: feb 2023
Famiglia
8 recensione
2.7/5
Pubblicata: 12 feb 2023
I’m so sad.
I didn’t receive hotel mail.
I don’t know hotel door password and room number.
I can’t check in, because hotel hasn’t service counter.
I can’t speak japan language.
I can’t call Japan tel with my phone.
If I didn’t come with my brother, I may go back and book another hotel.
And room without key, until staff arrives.
I’m so helpless.
It’s very cold when you are on the street at 6 o'clock in the evening and the temperature is only 3 degrees, wind is strong.
And when you arrive early(11-12 a.m), you can't store your luggage because there is no such option.
The shower is very small and oppressive.
I wouldn't recommend anything other than close.
I pray you don't have the same experience as me.
Traduci
6/8
Laoguo456
Camera per Famiglie (letto a castello, con doccia)
Great centre of town location, close to the train station. Japanese style bedding, larger room with table and cushions for seating. Japanese traditional style shower and bath. As older peeps we found it difficult to sit on the floor on cushions. The shower bath also took a little getting used to however we loved this unique room. It was an experience and I think good value for money for the Hakone area. Make sure you eat at the pizza, Italian restaurant next door. Delicious! We also loved walking around town in the evening.
Traduci
Utente ospite
Soggiorno: mag 2023
Altro
4.0/5
Molto buono
Pubblicata: 18 mag 2023
Check in after 16:00. Check-out before 10:00. Significant road noise because of poorly insulated windows. Effectively like an open window. Can set up for 4 single beds - extra bedding in closet. Large bathroom. Physical key so only one key set. Mini fridge, Nespresso, AC, TV. Italian restaurant on first floor, but it closes at 21:00 so no particular concern. Very close to station. Competitive price. If they replace the windows it’d be an excellent option.