Recensioni su Pearl River Hotel

Risposta dalla struttura: Dear Mr. Choon Sup,Thank you very much for your generous review and for sharing your experience with us. We are delighted to hear that you appreciated the warm hospitality of our staff, the comfort and cleanliness of your room, as well as the quality of our breakfast.Your positive comments are greatly valued and have been shared with our team as a source of motivation. We have also taken note of your feedback regarding the surroundings and will continue striving to enhance every aspect of our guest experience.It would be our pleasure to welcome you back in the near future.Best regards,Hannah Hoang, Reservation ManagerPearl River Hotel

Risposta dalla struttura: Dear valued guest, Thank you for taking the time to share your review with us. We are so happy to hear that our services met your guest expectations. Guests' satisfaction is biggest gift and motivation to us. We look forward to seeing you and your guest here again in the future. Sincerely yours, Hannah Hoang, Reservations Manager

Risposta dalla struttura: Dear valued guest,Thank you for choosing the Pearl River Hotel and for taking time to share your fantastic review with perfect rating! We truly appreciate your kind words about our hotel and friendly staff. It’s wonderful to know that you had such a positive experience and that you would recommend us.We look forward to welcoming you back for another great stay in the future!Best regards,Hannah Hoang, Reservations ManagerPearl River Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your positive review and for choosing Pearl River Hotel & Apartments as your first choice for accommodation. We’re delighted to know that you were satisfied with our cleanliness, facilities, service, and the little touches like the welcome fruit.Your kind words are truly appreciated, and we look forward to welcoming you back in the future.Best regards,Pearl River Hotel team

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your thoughts and for rating us highly. While we’re sorry to hear that certain aspects didn’t fully meet your expectations, we appreciate your recognition of the value we offer.As a 5-star hotel, we continuously strive to deliver a consistently high level of service and facilities, and your feedback is valuable in helping us improve. We hope to have the opportunity to welcome you back for an even better experience next time.Best regards,Pearl River Hotel team

Risposta dalla struttura: Dear Valued guest,Thank you for taking the time to share your feedback.We're pleased to hear that you enjoyed the view and our convenient location. We also truly appreciate your comments regarding the condition of the hotel. Please rest assured that your feedback has been noted, and we are continuously working on improvements to enhance our facilities and overall guest experience.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best regards,Reservation team

Risposta dalla struttura: Dear Mr. Sam,We sincerely appreciate you taking the time to share your wonderful feedback. It is truly rewarding to know that our facilities, sanitation, environment, and service met your expectations. Your kind words are a great encouragement to our entire team, and we are honored to have had the opportunity to serve you.We look forward to welcoming you back in the future and ensuring another exceptional stay.With warmest regards,Hannah Hoang, Reservation managerPearl River Hotel

Risposta dalla struttura: Dear Mr. Chen, Thank you for your continuous support given to us and taking the valued time to share your review with us. We were so grateful for the pleasure of serving you and we are very happy to hear that our services met your expectations in overall. As the hotel standard, we must check the room carefully before guests leave to make sure there isn’t any guests' personal belongings were left behind especially important things like passport or phones... We will try our best to improve the speed and reduce waiting time for guests. We appreciate your valuable feedback as it strongly encourages us always and helps us identify the areas we can improve the guest experience also. It would be such a pleasure to welcome you back to our hotel. Thank you and best regards, Hoang Huyen, Reservation Manager

Risposta dalla struttura: Dear Ms. Cindy,Thank you very much for your kind rating and thoughtful feedback. We’re delighted to know that you had an overall positive experience and appreciated our amenities, cleanliness, surroundings, and service.We acknowledge your comment regarding the room facilities and truly appreciate your honesty. Please rest assured that we are continuously working on improvements to enhance guest comfort.We looking forward to welcome you back soon.Warm regards,Pearl River Hotel

Risposta dalla struttura: Kính gửi anh Hải, Trân trọng cảm ơn anh đã lựa chọn Pearl River Hotel & Apartments cũng như đã dành thời gian để gửi những đánh giá tốt đẹp tới khách sạn. Tạo ra những trải nghiệm tuyệt vời cho khách hàng là ưu tiên của chúng tôi và chúng tôi rất vinh hạnh khi dịch vụ của khách sạn mang lại sự hài lòng cho anh. Pearl River Hotel & Apartments rất mong được đón tiếp anh quay trở lại trong tương lại gần. Xin chân thành cảm ơn anh! Hoàng Huyền, Quản lý đặt phòng.

Risposta dalla struttura: Dear Valued Guest,Thank you sincerely for your continued trust and for choosing us once again. We are truly delighted to know that you found the value we offer to be aligned with five-star standards while remaining affordable. It is always our goal to provide exceptional service and comfort at a competitive rate. We look forward to welcoming you back for many more memorable stays in the future.Warm regards,Pearl River Hotel Management Team

Risposta dalla struttura: Dear Valued guest, Thank you for choosing the Pearl River Hotel & Apartments and taking your valuable time to share your review and recommend us. We are very happy to hear that our services met your expectation. It would be such a pleasure for us to welcome you back in the future. Thank you and best regards, Hannah Hoang (Reservations Manager)

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback. We appreciate your kind words about our front desk service, and we will make sure to pass your compliments to our team.We understand that the room condition did not fully meet your expectations. Please know that we are continuously working on improvements to enhance our guests' comfort and experience. Your feedback is valuable, and we will take it into account as we strive to provide a better stay for all our guests.We hope to welcome you again in the future for an improved experience.Best regards,Pearl River Hotel team

Risposta dalla struttura: Dear Mr. Andy,Thank you for your perfect rating and for taking the time to share your feedback. We're delighted that you enjoyed your stay and appreciated our surroundings, amenities, cleanliness, and service. However, we’re sorry to hear that the room did not fully meet your expectations. Your feedback is valuable to us, and we’ll take it into consideration for future improvements.We hope to have the pleasure of welcoming you back soon for an even better experience!Best regards,Pearl River Hotel team