Sofitel Haikou

This is my second stay with Sofitel. Stayed for a short city gethaway and overall had a pleasant experience. This time round, I opted for the double single bed room bay view option. I personally found that the city view to be far more captivating. Staff were courteous, and the check in process was smooth. The room was well kept, comfortable and equipped with the essential. However, the shower room could use a little attention , the overhead shower a little bit stuck.Minor issue , but noticeable. Still, a solid choice for a fuss-free stay in the heart of the city.

Great location and nice view; in the center of a lot of famous attractions. However, there were guests smoking freely in public in check-in area. Not sure if this is the norm.

Amazing Stay at Sofitel Haikou – Exceptional Service & Perfect Location! Our stay at Sofitel Haikou was truly fantastic, and a big shoutout to Howard—he was an absolute lifesaver! From day one, he took great care of our family, helping us find the best restaurants and even calling to make reservations for us. This was our first time in China, and since we don’t speak Chinese, getting a taxi or ordering food was quite challenging. Howard made everything so much easier for us! The room was incredible—spotlessly clean, with super comfortable bedding and even a TV built into the bathroom mirror! We stayed on the 28th floor, and the view from our room was absolutely breathtaking. Breakfast was fantastic! If you’re new to Chinese cuisine, this is the perfect place to start. The variety was amazing—delicious dim sum, noodle soup, Chinese-style fried eggs (a must-try!), flavorful Chinese soups, and so much more. The location is excellent. Situated in the CBD, you can easily walk to several shopping malls and cafés. Just step out of the hotel lobby, and within 200 meters, you’ll find great spots like the Chinese tea café CHANGEE. Overall, we had an amazing experience, thanks to the warm hospitality, luxurious rooms, and prime location. Highly recommend Sofitel Haikou for anyone visiting the city!

I enjoyed my times at Sofitel Haikou, the hotel is located on high floor with rooms having panoramic views of the city, the rooms were very comfortable, there is a upscale mall right below the hotel which is very convenient

Generally good，except that it needs to improve its accessibility for wheelchairs at the hotel entrance. For one, it may need to eliminate the height difference for the wheelchair access between two ground levels. But the easier thing for the hotel management team to do is to train and ensure its staff to act more affirmatively to keep the wheelchair access clear. During my stay, that wheelchair access was always blocked by parking vehicles, and after I brought this issue to the front desk’s attention, there was no substantial change to the situation.