Hotel in zona Binhai Commercial Street, Haikou

After we update to a large family suite room (x2 room) , it was well maintained , cozy and comfortable. Toilet is privacy too. Location was very very convenient and walkable to most attractions too.  A special compliment to a customer service young lady 小姐姐 at the counter. She’s young and passionate about hotel management and her helpfulness in assisting us to local attractions. Her enthusiastic energy really need appraisal. Her work behaviors really an asset to Zizai Music hotel.  Highly recommend to guests who booked with them. I’ll believe you be well taken care of. 

Really nice little hotel. Great location. Room was small but I am a solo traveller so it's just right for me. I don't ask for much. Just a clean room, no bedbugs, hot shower and clean toilet and I'm happy. I stayed there 4 days and didn't encounter any noise issues even in the hotel itself. Would stay there again.

Il personale è stato molto attento e amichevole, rendendoci sempre benvenuti e ben curati. La posizione è grande, con facile accesso ai cibi locali e al supermercato, un menzionamento speciale per il caffè, è stato davvero eccezionale e un piacevole inizio ogni mattina. In generale, un soggiorno meraviglioso con servizio di top-notch, una posizione perfetta, e una grande esperienza di caffè. Molto consigliato!

Housekeeping didn’t wash out cups. Hotel is nice to help in receiving our parcels before our arrival. Room was clean and modern looking.

Conveniently located opposite a big shopping mall. Hotel is very new which uses high technology equipments like my girl's favourite entertainer 'xiao du' which is the room 'helper' will switch on/off TV, radio, curtains etc. Personally, I'm impressed with the latest blameless hair dryer which gets my hair dry fast. Most importantly, Hotel provides free use of high tech washing machine and dryer. Without it, I would have a hard type once back home with loads of dirty clothes to wash. That is why I've rebooted this hotel a couple of times during the stay, 1 whole week to be exact. Service is fast too. As the hotel is relatively still new, would be good and look forward if they include swimming pool and a gym soon. Highly recommended.

這真的是一家寶藏酒店，全家人都給出了五星好評，絕對值得推薦！我們下次來海口還會選擇住在這裏。 服務：小林管家為我們辦理了入住，安排了温馨舒適的房間，還主動提供了周到温馨的各種訊息和幫助。保衞部貼心地將我們車的前後擋風玻璃都擦乾淨了，並留下了問候的卡片，有温度的服務往往都體現在細節裏，點贊👍 衞生：房間、走廊的衞生真的超級棒，我是對入住衞生要求比較高的，但這裏真的滿足了我的高標準，為保潔部點贊👍 設施：2024年的新酒店，從大堂、餐廳、走廊、房間，所有的設施都很新、有品質且乾淨得體，特別是房間，乾淨、明亮、有品質，有單獨的客廳、房間，滿足家庭成員分區活動休息的需求。 餐飲：酒店的早餐非常豐富、有品質且美味，補菜非常及時充足，環境佈置裝飾也很雅緻，全家用餐都很愉快。 環境：酒店周邊出行、購物、吃飯都非常方便，酒店自有停車場，入住時提供車牌號，可以免費停車。酒店附近有家海口很火的老爸茶 — 聚福安，非常不錯，值得推薦！

Molto amichevole! Anche se ci siamo trasferiti solo per una notte, ci siamo davvero goditi del nostro soggiorno. Sarà certamente di nuovo se visitamo Haikou di nuovo!

La posizione è molto buona.Molti hotel vicini.Ci sono anche supermercati.Ha un parcheggio speciale.La stanza è pulita e tranquilla.La piccola misura è buona.L'approvvigionamento di acqua calda è piena.Ci sono due punti più elogiabili, uno è che il letto è intimamente legato con la pelle, particolarmente comodo. In secondo luogo, la colazione dell'hotel è molto buona, la sala da pranzo non è grande, la varietà è molto grande e il gusto è buono.Non è il tipo di prodotto finito freddo.E il caffè in giardino.Lode

Excellent location and large rooms. Breakfast is good. Enjoyed our stay. Except for the Aircon - it seems to stop (or the fan stop blowing) when the temperature reaches the set level (or when higher than 22degrees). We were worried that there is no air in and we may suffocate. We feedbacked to the counter ladies and they promised to come up to check but no one came. This was the same issue for our last stay at Mercure XiAn. We wonder if there is some setting issue which they should share with us when check in? Come December, we have booked Mercure Yu Garden at Shanghai and is now thinking to cancel and switch to another hotel because of this aircon issue. Other than, all is good with this hotel.

Let's start with the positives. The rooms at the hotel were undeniably great. They were spacious, well-designed, and offered a comfortable ambiance. I particularly appreciated the attention to detail in the room decor, making it a pleasant space to relax after a long day of exploring the area. The hotel's breakfast selection was another highlight of my stay. There was a good variety of options, and the quality of the food was quite impressive. Starting my day with a satisfying breakfast definitely set a positive tone for my daily adventures. Though the overall service at the hotel was just okay, there was one staff member who stood out and made a significant difference in my stay - Kitty. Kitty's exceptional assistance and attentiveness were truly commendable. She went above and beyond to ensure I had everything I needed and provided excellent recommendations for local attractions and dining options. However, there were some glaring issues that affected my experience. First and foremost, the Wi-Fi connection was terrible. As a traveler, having reliable internet access is essential for staying connected and planning daily activities. Unfortunately, the unreliable Wi-Fi at the hotel made this difficult, and it was quite frustrating. Additionally, the swimming pool was a letdown. Despite appearing beautiful in the pictures, it was actually dirty during my stay. I was looking forward to relaxing by the poolside, but the unclean water made it an unappealing option. Furthermore, the location of the hotel was a significant drawback. It was far from most of the popular attractions and amenities, making it inconvenient and time-consuming to travel to places of interest. I found myself spending more time commuting than enjoying the destination itself. On the culinary front, while there was a restaurant called ”China First,” the food was indeed excellent. However, I can't overlook the fact that it was expensive, and overall, the hotel felt overpriced for the amenities and services provided.