Cape Winelands: i migliori hotel con palestra

Le camere sono incredibili - pulite, ben progettate con una cucina completa, spaziose, private e bellissime viste. Ci sono molte strutture ospiti da godere. Ci siamo stati un soggiorno molto rilassante. L'hotel è purtroppo abbattuto dai ristoranti. Abbiamo avuto un pranzo davvero terribile nella prima notte a Back’s, con chip sottocucinati, soggia e anelli di lino e hamburger completamente mediocre. La colazione in casa era buona in entrambe le mattine, ma non per cena in seconda notte - il cibo era buono, ma il servizio era molto lento nonostante fosse mezzo pieno. La prima sera, per il servizio di turndown, si sono rapidamente lasciati entrare dopo aver colpito una volta, che era molto terribile per noi - non ci hanno nemmeno dato la possibilità di rispondere. La mattina che abbiamo lasciato, ci hanno tagliato la porta 45 minuti prima del tempo di checkout, nonostante il segno di “non disturbare” sulla porta. Sono solo poche cose, ma detrae da ciò che sarebbe altrimenti un'esperienza di cinque stelle.

Way too noisy to make for a pleasant stay There were four of us in 2 separate rooms - we all had a terrible night's (rather lack of) sleep. A shame, because it's an attractive building inside & out; really clean; in a great location and (ironically) really comfy beds and lovely pillows and linen. But it is simply way too noisy to be viable as somewhere charging people to sleep. We arrived to the sound of construction noise - in fairness we had been pre-warned about renovations and makes sense to do such work out of season, but maybe not late on a Saturday afternoon. We were all woken up at 3.00 AM by screaming female voices. I assume guests after a good night out and get you can't control your guests' behaviour - but the screaming continued for half an hour, during which time hotel staff should have stepped in to tell them to show some respect to other guests and shut up. Then we were woken again by blaring music just after 6.00 AM. On phoning reception to point this out, we were told they know and it's the staff in the restaurant, who like to play music. It's terrible that it took guests to tell the hotel to tell their staff not to play blaring music at six in the morning. Some of the noise that blighted our stay was out of the hotel's control - but this was totally on them. Quite simply, the hotel staff wanted to listen to blaring music at six in the morning, without any care at all for paying guests, trying to sleep. This is inexcusable and shows utter contempt towards paying guests. The doors need better sound dampers and/or people who care about closing them as silently as possible - most of the slamming doors were early morning, so again I suspect staff not caring at all about the guest experience. And dogs constantly barking from very early morning, in between being woken by screaming and woken by music. This noise absolutely not in the hotel's control - but just added to the general cacophony and resulting sleep deprivation. In summary then not a hotel to book if you want a night's sleep, which is why you book a hotel. Mentioned to reception on check out, but got the sense they didn't care, as money already banked. And that's the really bad/sad part of this. A shame - could be lovely with a bit of consideration, care and a few adaptations.