Faustina Hotel & Spa

I really like the service and some employees are super friendly, Hazal and Hasan are always so nice and open to help. Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, it was superrr!!!!!!!

We were 2 families with children and we stayed in triple size rooms, that were comfortable, with enough space, big bathroom and a stunnig view from the balcony. The food was diversed, a little spicy for my taste, but you have alternatives. The fish was always fresh and the fruits as well. For alchool they only serve local drinks, but you can pay extra for cocktails and other branded alchool drinks. It's not the only hotel very close to the sea but is the only one in Guzelcamli with a very large beach, enough sunbeds and good entrance in the water. That is because there aren't sand beaches in Guzelcamli, there are only beaches with rocks and stones and if you don't have special shoes it very difficult to take a bath in the sea. The service was extraordinary, the staff very warm and there to help you. It was my son's birthday and they helped organize a beautiful surprise. So for all the staff including the manager you have our appreciation. You did a good job and Faustina Hotel deserves the 5 stars.

Dont fall for this scam 1)property is in some village, you need yo travel 40-50min if you are lucky to travel to city 2) hotel staff is too rude, they dont know the hospitality i guess, he was so rude also the waiter was serving was equally rude 3) all the room are quite old, hotel is used for group traveller booking , dont go on pictures, its just an average hotel on beach, the beach again is too small, its better to pay little more and get to better property

This hotel’s location, close to the sea, is great. That’s the most positive thing I can say. As for the rest, read on. I slept in both a regular room and a ‘deluxe room’ during my stay, and both come with their owns problems. The deluxe rooms are quite comfortable, with good beds and good bathroom facilities and the airconditioning works well. On the other hand, probably because they’re at the most southern end of the hotel, the Wi-Fi signal is virtually non-existent on both the ground floor and the first floor. So if you don’t care about having Wi-Fi in your room, this might be for you. On the the other hand if you want/need Wi-Fi, and think “I’ll go for a regular room, then”. You might be dissappointed as well. The ‘regular’ rooms have their own problems with Wi-Fi, and more. The Wi-fi signal in the regular rooms is defintely better then in the deluxe rooms, but still gets progressively worse the further south you go. In the furthest regular room from the reception, even just loading Youtube’s front page will take you half an hour and a lot of frustration. Along with the Wi-Fi issues comes other problems/shortcoming. In the experience of me and my group of friends, fully half the regular rooms have airconditioning that does not work, or works inadequately. So much so that, after a night of sleep, the room itself was actually warmer then it was outside in the morning. And that’s with the airconditioning on, all night. The next problem at Faustina, involves the beds. The beds in the regular room are much, much harder then those in the Deluxe rooms, but to be fair, they are regular rooms so luxury beds should not be expected. What should be expected is that beds are actually long enough for their occupants, which they may not be. If you are 1,75 meters tall (5’9) or taller your feet will be sticking out like sore thumbs. So that’s a problem, as it was for me (I’m 1.80 meters tall). The last thing about the regular rooms is that the shower is ridiculously small. Even for someone with a relatively fit body, just standing in it will prove uncomfortable, let alone people with a larger physique. Claustrophobics be warned! Lastly, the hotel’s personel. While almost everyone working at the hotel was kind and welcoming, there was one constant issue with regard to the reception. The men and women at the reception had the frankly frustrating habit of insisting that the things we complained about weren’t true. When we said the wifi wasn’t working.? They insisted it was working, even though it wasn’t. Same with the airconditioning, we said it wasn’t working (partially, or at all). And they kept saying it was working fine. Lastly, after you’ve gone back and forth with them a half dozen times about this, they switch tactics. Instead of (figuratively) trying to convince you that rain isn’t wet, they claim they can’t fix it, because they necessary technician isn’t there/available. And we heard this excuse from the reception throughtout several points durin

Otel tertemiz, deniz eylül sonunda dümdüz, temiz ötesi, içinden çıkmak istemeyeceğiniz derecede güzel (plajın giriş ilk 3-5 metresi hariç göz alabildiğine kum), odalar yepyeni, yemek çeşitleri evet az ama bence çok çok yeterli, damak tadımıza uygun, lezzetli, çalışanlar çok yardımcı, güleryüzlü ve iyiler. Hayvan sever bir tesis olduğu o kadar belli ki, bütün hayvanlar obez:)) herşey için teşekkürler, çok keyifli 2 gün geçirdik.Seneye kesin tekrar geleceğim!

Önce olumlu yorumlarımı yazacağım. Kuşadası bölgesi için fena değil. Çalışanlar ilgili, otel genel olarak temiz ve yeni. Manzara ve konum müthiş. İster denize girin ister havuza. Akşam yemeğinde canlı müzik var ve bir çok dilde harika sesiyle şarkı söyleyen bir beyefendi var. Havuz temiz, deniz taşlık ama tertemiz. Otelin kendi iskelesi var. Yemekler müthiş değil ama yeterli ve lezzetli. Olumsuz yorumlarımın başında engelli erişilebilirliğinden bahsedeceğim. Otel girişinde rampa var, ana binada asansör de var ama havuza erişim için ve havuzdan tuvalete gidebilmek için merdiven kullanmak zorundasınız. Ortopedik engelli bireyler için havuz ve denize erişim biraz zor. Ve diğer yorumlardaki gibi ‘her şey dahil’ konseptine her şeyin dahil olmaması ile devam edeceğim. Beklentinizi yükseltmeyin. Alkollü ve alkolsüz her şey dahil seçenekleri var. Akşam 22.00den sonra her şey dahil değil mesela, ekstra. Bence en önemlisi de su! Odada su ücretli. Ama bardan bardakla istediğiniz kadar içebilirsiniz. Bu arada su satın alabilirsiniz ve su da diğer içecekler de çok pahalı değil. Türk kahvesi ekstra, kahve seven biri olarak bu da üzdü. Su kadar önemli bence. Her şey dahil demezlerse sorun çözülür. Hazal hanım ve Hasan beye güler yüzlü ve ilgili oldukları için ayrıca teşekkürlerimizi iletiriz.