Utente ospite
11 dicembre 2024
Our experience at this hotel was far from what we expected for a property claiming to be four-star. The location is a major inconvenience, as it’s situated on a narrow road with chaotic traffic, making it nearly impossible to bring a vehicle close to the entrance. To add to the inconvenience, we had an early checkout at 6:30 AM, and there was no staff available to help with our luggage. We had to carry it ourselves down a large flight of stairs—not the level of service we anticipated. The cleanliness was deeply disappointing. The entire hotel felt dusty, triggering my dust allergy as soon as I entered the room. The carpets were stained, the rooms looked outdated, and overall maintenance seemed to have been neglected. On top of that, the Wi-Fi provision was very poor. The connection was weak and unreliable, making it incredibly inconvenient for anyone needing stable internet access. Overall, this stay was a letdown. With the cleanliness, service, and amenities in such a state, it does not deserve the four-star label. I wouldn’t recommend this hotel unless these issues are addressed.
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