Heritage Village Resort & Spa Manesar-Gurgaon

Excellent hospitality and very supportive staff. Dinesh from front desk and Sonu from dine-in are very helpful and took extra care for our kids requirements. The Resort have too many activities for both kids and adults. We will definitely visit again. A worth luxury experience

Neeraj was super polite, detail oriented, he asked for my preferences and gave multiple options and suggestions. I really enjoyed to know the process in detail. The drink that he suggested was new and very much to my liking. 10 out of 10 will recommend a visit

The property Heritage resort in manesar is awesome. The rooms are quite good and luxurious. The room service is great specially the Kartik and Santoshi did their work very well . The overall ambience is like royal. This property is suitable for anyone who wants to visit Delhi or nearby places as it is few minutes away from IGI Airport.

Great hospitality and service by the staff specially my room attendant Mr Kartik. Very good peaceful surrounding and nice view of flora and fauna. Very well maintained property by professional people. A nice and a cosy place to spend time.

Disappointing Stay at Heritage Resort, Manesar –Birthday Celebration We chose to stay at Heritage Resort, Manesar to celebrate my birthday on a Monday, hoping for a relaxing and memorable experience. Unfortunately, the overall stay fell short of expectations. Here’s a detailed breakdown: Kids’ Play Area (RUMPUS) – 2.5/5 The area showed promise but was poorly maintained. Used glasses and empty bottles were left lying around, and no staff assistance was available despite multiple requests. This was particularly disappointing as we were traveling with a young child. High Tea – 3/5 The live music created a pleasant and soothing atmosphere, which we appreciated. However, the snack selection was quite limited—just cheese balls, a sandwich, one type of biscuit, and thandai. For a resort experience, we expected more variety. Bar Experience – 1.5/5 Due to resort policy, we couldn’t access the bar with our 4-year-old child, which we respected. The staff kindly offered to serve drinks in the restaurant, but the ambiance was lacking—no music, no vibe. It felt like having a drink at home. Additionally, happy hours only covered cheaper drinks, which was a letdown. Dinner – 3/5 A buffet dinner was expected but not available due to a low guest count (under 10). The à la carte dishes we ordered were tasty, but we missed the variety and experience of a buffet meal. Room Quality – 2/5 The room did not live up to expectations. It lacked the charm, comfort, and heritage feel that the resort's name suggests. Overall, it felt basic and uninspired. Swimming Pool – 3.5/5 One of the few highlights of our stay. The pool was clean and well-maintained. Breakfast – 2.5/5 The breakfast spread was minimal and lacked variety. For a resort, we anticipated a more elaborate and appealing selection. Overall Rating – 2.7/5 The Resort may be livelier on weekends as we heard,but weekday guests, especially families celebrating special occasions, should not feel neglected.

Experience was amazing this is my 6tume in this property and everyone I feel the same staff is so so humble and helpful spa is amazing and food is excellent I want to take name of staff member who was on toes sonu in food and Karuna Ekta was amazing my experience was best and memorable experience