Pearl Gallery Hotel Guiyang

The location of the hotel is not ideal so they try to make it up with service. However the service is not up to standard. Lulu offered transfer from hotel to railway station this morning but she forgot to book the car! They want to help in many aspects but in vain and caused inconvenience and disturbance to the guests

Excellent service with personal touch , Facilities is clean , Staffs very attentive breakfast is amazing . A must visit whenever you are in Guiyang !

The service at the hotel is the best I have experienced so far anywhere in the world. The front desk and bartenders, servers like Judy, Elsa and Ivy constantly offered help, providing snacks, fruits and soup, afternoon tea and hands with luggages. and room services. The breakfast is ample with choices and cookers/servers go all the way beyond to help guests … keep up with good services and the hotel will win hearts of people and be rewarded.

One word to describe our stay at Maison Albar is spectacular. We received spectacular service, spectacular food and got upgraded to a spectacular room. Our concierge Alex, greeted us with warm smiles and helped us with everything thing that we needed. He ensured that our stay was comfortable, checked up on us in case we needed anything and was always available if need be. If I had to rate all of my stays in hotels throughout my life, I would definitely say that Maison Albar comes out on top. Their customer service is so phenomenal from the moment you enter to the moment that you leave. If I could live out of any hotel for the rest of my life, I’d choose this one. We stayed here for an occasion - a birthday celebration. We received complimentary drinks, cakes as well as dishes when we went for their exceptional 7-course fine dining experience. Eric, the manager of the restaurant makes sure to tell you what you’re eating, makes sure that you’re comfortable and makes sure that you don’t have any needs because everything is met before asking for anything. The room itself is meticulously clean, spacious they provide you with high end amenities, complimentary stocked up fridge and Maison Margiela products that leaves you with a naturally perfumed scent. I also love the the daily fruit, beverages and afternoons snacks that they leave in your room. If you are still feeling peckish after all this, you can pop into their French bakery on the ground floor, just in case you wanted an extra indulgence. Also, please also try out their delectable breakfast buffet spread. Thank you to the staff at Maison Albar for making us feel welcomed, comfortable and special.

很少主動想起來去點評一個酒店，這家酒店真是讓我覺得不得不點評一下 我們屬於重度酒店愛好者，喜歡嘗試各個城市不同的酒店，不過這次還是給了我們意外驚喜。 提前一天管家就對接了，第二天到機場特斯拉師傅來接機，全程不讓我們拿行李，到了珍珀門口，一個隱祕的大門，開門後別有洞天，一種高級的香味撲面而來，熱情的服務人員，藝術氣息濃厚的大堂，這些是我們以前從沒體驗過的。 入住後房間特別乾淨，有一個大浴缸，都是科勒的大品牌，沒過多久，就有服務人員來送水果，甜品，水，管家一直在關心的問需求 喝下午茶的地方也特別漂亮，晚餐也是特別精緻，不管是菜品還是環境都感覺超五星了。 晚上還有服務員送晚安甜品，太貼心了。 第二天不想去吃早餐，服務員搭配了幾盤直接送進房間，吃了一口麪包，哇哦，太好吃了，都是新鮮現烤的。 外賣也是直接送到門口，不用下去拿，我就覺得在這裏真的感受到用心的服務，每個工作人員都是素質很高，而且顏值也高，賓至如歸，就是這種感覺。退房時候還送了甜品禮物，真是太貼心，大家都是有求必應，這次的貴陽之路珍珀酒店也是我們體驗的一個重要環節，完美！ 大家來一定要來體驗一下，尤其喜歡住好酒店的人，真的處處驚喜！

服務：總結是感覺自己在當**:-） Nicole,Seven,Mia,Tina的私人管家滿足了我入住以來的所以請求，很妥帖。感覺酒店的服務是潤物細無聲的那種類型，很舒服又不會過火。 餐廳的工作人員服務sop也都十分完善，運營已經很成熟。新來的小妹妹雖然青澀但已經能提供很流暢且高質的服務體驗。 門口迎賓的小哥也都會貼心的進行開門服務，和迎賓指引。客房服務都十分熱情，外面也是酒店工作人員送到門前。 個人體驗來看完全會為這裏的服務及環境體驗進行買單，且以後會再次入住。 環境： 香氛，設計典雅，燈管偏向幽暗，暖黃調；背景樂也很舒緩。 而且酒店的工作人員都很高質量，看着也很養眼🧎♀️ 酒店的健身房是24小時的，已有的設備已經能滿足基本健身需求，設施使用感很好。健身房的阿姨也非常熱心地介紹健身房裡的服務，並且積極詢問有是否需要幫助的。健身房也有每日水果和voss礦泉水可自取，配備毛巾。 房間： 有區分吸煙房和無煙房可以根據需求進行選擇入住。 床品也可以根據自己的枕頭習慣進行選擇，並且每晚提供睡前甜點（預計7點左右）以及夜床服務（預計5:30左右。）。 房間的洗漱出品是Diptyque，香味以及使用感都很好。 房間隔音及隔光，入住感受都屬於都非常好類型。 唯一需要注意的可能就是房間沒有智能控制。 房間Mini Bar免費且每日填補，每日水果放送。 美食： 套餐中的晚餐、下午茶出品都可圈可點，酒吧的月落桂花釀也很好喝！早餐的可選擇性也很高。