Pearl Gallery Hotel Guiyang

The location of the hotel is not ideal so they try to make it up with service. However the service is not up to standard. Lulu offered transfer from hotel to railway station this morning but she forgot to book the car! They want to help in many aspects but in vain and caused inconvenience and disturbance to the guests

Excellent service with personal touch , Facilities is clean , Staffs very attentive breakfast is amazing . A must visit whenever you are in Guiyang !

The service at the hotel is the best I have experienced so far anywhere in the world. The front desk and bartenders, servers like Judy, Elsa and Ivy constantly offered help, providing snacks, fruits and soup, afternoon tea and hands with luggages. and room services. The breakfast is ample with choices and cookers/servers go all the way beyond to help guests … keep up with good services and the hotel will win hearts of people and be rewarded.

One word to describe our stay at Maison Albar is spectacular. We received spectacular service, spectacular food and got upgraded to a spectacular room. Our concierge Alex, greeted us with warm smiles and helped us with everything thing that we needed. He ensured that our stay was comfortable, checked up on us in case we needed anything and was always available if need be. If I had to rate all of my stays in hotels throughout my life, I would definitely say that Maison Albar comes out on top. Their customer service is so phenomenal from the moment you enter to the moment that you leave. If I could live out of any hotel for the rest of my life, I’d choose this one. We stayed here for an occasion - a birthday celebration. We received complimentary drinks, cakes as well as dishes when we went for their exceptional 7-course fine dining experience. Eric, the manager of the restaurant makes sure to tell you what you’re eating, makes sure that you’re comfortable and makes sure that you don’t have any needs because everything is met before asking for anything. The room itself is meticulously clean, spacious they provide you with high end amenities, complimentary stocked up fridge and Maison Margiela products that leaves you with a naturally perfumed scent. I also love the the daily fruit, beverages and afternoons snacks that they leave in your room. If you are still feeling peckish after all this, you can pop into their French bakery on the ground floor, just in case you wanted an extra indulgence. Also, please also try out their delectable breakfast buffet spread. Thank you to the staff at Maison Albar for making us feel welcomed, comfortable and special.

首先不論房間還有公共區域的硬件設施都是不錯的 我要吹爆的是他們獨有是管家式服務 不論幾點幾乎有求必應的 服務既體貼又到位 管家帶領參觀全酒店並有相應的講解 從處處體現的設計師的用心 到地下車庫都有藝術作品鋪設的氛圍 總而言之這兩天入住體驗感很好 餐食也是值得誇讚的 且不説menu提供的主餐下午茶 即使夜間餓了送到房間的牛肉麪亦是可圈可點 到店第二天已開始頻頻經推薦身邊好友家人了 尤其適合初到貴陽第一站 相信我 接機服務不要太香了

非常滿意！非常推薦！非常快樂！ 第一次來貴陽，還是自己一個人，還是打算住亞朵的，在訂酒店前剛好刷到xhs上有人在推薦這家珍珀，説是貴陽服務天花板，對服務非常在意的我、又恰逢生日，再看看價格，即使在春節也非常合理，還包早午餐，送晚餐、下午茶、雞尾酒，而且門口就是很fancy的阿雲朵倉、離北站也近！就它了！ 管家服務真的超級nice！ 不僅僅對尊貴會員，而是對每一個普通住客都如此上心！有效溝通、理解客户需求、説人能聽懂的有邏輯的話、想客户所想、基本不拒絕任何合理要求～～～～❤️ 反正它絕對是我會再去貴陽的原因之一！ 點名表揚Gina、Elsa、Myles！直到最後，這麼好的服務，也沒人問我可不可以寫個好評，簡直不可思議，完完全全是我真心喜歡才寫的！