Name: Steigenberger Guilin
Address: No. 398, Dayan Road, Yanshan District, Guilin, Guangxi, China, No. 398, Dayan Road, Mainland, Cina
Rating: 4.7

Jain Jil

Camera Ospiti (letto matrimoniale, con vista sul giardino, con balcone)

Soggiorno: giu 2024

Coppia

11 recensione

5.0/5

Eccezionale

Pubblicata: 2 set 2024

My partner and I recently stayed at Steigenberger Guilin, and it was a delightful experience. The hotel offers a luxurious ambiance with beautifully appointed rooms and stunning views of the surrounding landscapes. The service was impeccable, and the on-site dining options were top-notch. Its location is perfect for exploring Guilin’s scenic spots. Overall, a fantastic choice for a romantic getaway.

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Risposta dalla struttura: 親愛的賓客，非常感謝您選擇桂林施柏閣酒店，並分享您的入住體驗。您的滿意及表揚是我們前進的動力，以瑤族逐級出挑的吊腳樓風格設計，大堂背景畫以灕江畫派風格結合桂林山水畫來表現，畫的主題是灕江畫派，十里畫廊，畫中融入了桂林當地各個著名景點標誌建築，表現桂林山水甲天下的美譽，真誠期待您的再次光臨

Mihaela

Camera Ospiti (letto matrimoniale, con vista sul lago, con balcone)

Soggiorno: apr 2023

Famiglia

10 recensione

4.7/5

Fantastico

Pubblicata: 7 mag 2023

This was by far one of the most gorgeous resorts I’ve ever stayed in. Every single design detail is well-thought of, with customer satisfaction in mind. The view is gorgeous, the walking/jogging trails are flawless, we were speechless. Everything very new and very clean. Staff is polite and always smiling. Truly 5 star. The only downside is that it is 1-2 hr away from attractions & train stations.

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Risposta dalla struttura: Dear guest, Thank you for choosing Sunac Steigenberger Guilin. I am very glad to see that you have a perfect experience in your stay. Your recognition is our greatest motivation to continue to maintain quality service. Looking forward to your visit again!

Utente ospite

Camera Ospiti (letto matrimoniale, con vista sul lago, con balcone)

Soggiorno: ago 2022

Solo

8 recensione

5.0/5

Eccezionale

Pubblicata: 21 set 2022

a fantastic hotel All the staff are kind, the room is clean, and the surrounding environment is so beautiful. If I visit Guilin again, I would like to visit this hotel again. Thank you.

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Risposta dalla struttura: Dear value guest, thank you for staying with us, we are pleasure to hear the positive comments from your side, at the same time, we are so proud of your encouragement and recognition, we will share your comments to every single staff in our hotel and also keep moving to try our best to improve our service quality. Thank you once again and have a good day.

Wilson Chun Hei

Soggiorno: lug 2022

Famiglia

6 recensione

5.0/5

Eccezionale

Pubblicata: 29 ago 2022

Breathtaking place to stay in majestic surroundings. We came during a quieter period but it meant we had the whole place to ourselves. Great breakfast selection. Would consider coming back again when we’re next in Guilin or better yet when temperatures cool down. Jacky (the manager) was really friendly and went out of his way to help us.

Traduci

Risposta dalla struttura: Dear value guest, thank you for staying with us, we are pleasure to hear the positive comments from your side, at the same time, we are so proud of your encouragement and recognition, we will share your comments to every single staff in our hotel and also keep moving to try our best to improve our service quality. Thank you once again and have a good day.

KidFromFarWay

Camera Ospiti (2 letti, con vista sul lago, con balcone)

Soggiorno: giu 2022

Famiglia

10 recensione

4.2/5

Molto buono

Pubblicata: 12 lug 2022

Very nice people and very good condition and commodity, but the location is bit far from the attraction area.

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Risposta dalla struttura: 尊敬的賓客~您好！感謝您下榻桂林融創施柏閣酒店，酒店充分利用天然濕地觀景，整體的設計理念來源於風景秀麗的桂林山水，酒店羣採用了新侗瑤民族建築設計元素，給客人帶來入住山水間，卧聽秋蟲鳴的高端享受。桂林融創施柏閣酒店位於國際旅遊度假區內，距離陽朔與桂林僅半小時車程，供您在城市與山水之間棲息，桂林融創施柏閣酒店真誠期待您的再次光臨~

Utente ospite

Soggiorno: nov 2022

Viaggio con amici

1 recensione

3.0/5

Pubblicata: 8 gen 2023

hotel was upgraded to Song hotel (6 star). Location is average, because nothing is around. Rooms were awesome but not room cleaning due to covid. Also, no new towels, coffee etc. on a Daily Basis. At new years eve we came back home at 1am and there was nobody at reception desk anymore and we had to walk 1,5 Kilometer to our room. Breakfast room was really cold and we had to wear a winter jacked.

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Risposta dalla struttura: Dear guest, sorry to see several negative opinions from you. Firstly please allow me to offer my sincerely apology to you. It’s such a pity that you didn’t spend a great time in our hotel during the New Year’s Day period. We’ve already announced your experience to our management group, and we will persist in the promotion of our service standard. Hope to meet you in your next trip! Best wish to you and your family!

Tianshangzuiliangderen92

Camera Ospiti (2 letti, con vista sul giardino, con balcone)

Soggiorno: gen 2025

Famiglia

2 recensione

4.6/5

Ottimo

Pubblicata: 4 feb 2025

照不完根本照不完，有點細節控的完美主義者，在春節幾天陰雨綿綿的天氣下，都覺得酒店好美，不管是外部環境還是酒店內部細節，都超級好，還有春節可用的套餐！特別是套房，房間超級大，陽台也超大，工作娛樂睡覺互不打擾！特別喜歡前台可愛的蔣美女，讓春節出行的我們如沐春光！

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6/16

Risposta dalla struttura: 尊敬的客人，這是來自桂林融創施柏閣酒店的問候，感謝您在百忙之中對我們進行點評，通過您的反饋，我們認識到自己不足之處，也是指引我們去覆盤和改善的方向.我們將致力於提升服務水平，為您以及每位入住我們酒店的客人提供更滿意的入住體驗而努力。希望有機會能再次接待您，為您提供更優質的服務。祝您生活愉快！

Utente ospite

Camera Ospiti (2 letti, con vista sul giardino, con balcone)

Soggiorno: gen 2025

Famiglia

3 recensione

5.0/5

Eccezionale

Pubblicata: 5 feb 2025

酒店坐落於風景秀美的山水之間，春節期間選了套餐包含融創樂園門票既滿足了小朋友的遊樂需求（無限打卡摩天輪和旋轉木馬）又能讓大朋友暢遊山水修養放鬆；集吃喝玩樂於一體的度假酒店期待下次再來

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6/11

Risposta dalla struttura: 親愛的賓客，感謝您選擇桂林融創施柏閣酒店，並給予我們好評！桂林融創施柏閣酒店地處廣西壯族自治區融創桂林國際旅遊度假區內，環抱於亭台樓閣，峯巒疊起，碧水如黛畫卷美景中，酒店設計巧妙融匯現代時尚元素和侗瑤文化精髓，置身於這座山水逸居，即可以暢享度假區內的水，陸，海等主題樂園，又可便捷到達城市核心及周邊景區，小童活動中心等一應俱全.由衷期待您的再次入住。

Utente ospite

Camera Ospiti (2 letti, con vista sul lago, con balcone)

Soggiorno: gen 2025

Famiglia

14 recensione

5.0/5

Eccezionale

Pubblicata: 3 feb 2025

非常開心愉悦的旅行！特別感謝前台秦冬弟的熱情細緻的服務，介紹春節活動，安排孩子早餐，知道我們是晚上的航班，還幫忙申請免費延遲退房到4點半😄，贊贊贊！酒店風景秀麗，住宿安逸，晚上還有煙花秀，值得推薦，不虛此行！👍👍👍

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6/8

Risposta dalla struttura: 親愛的賓客，感謝您選擇桂林融創施柏閣酒店，並給予我們好評！桂林融創施柏閣酒店地處廣西壯族自治區融創桂林國際旅遊度假區內，環抱於亭台樓閣，峯巒疊起，碧水如黛畫卷美景中，酒店設計巧妙融匯現代時尚元素和侗瑤文化精髓，置身於這座山水逸居，即可以暢享度假區內的水，陸，海等主題樂園，又可便捷到達城市核心及周邊景區，小童活動中心等一應俱全.由衷期待您的再次入住。

Utente ospite

Camera Ospiti (letto matrimoniale, con vista sul giardino, con balcone)

Soggiorno: dic 2024

Famiglia

8 recensione

5.0/5

Eccezionale

Pubblicata: 27 gen 2025

酒店的工作人員顏值太高了，每個人都特別友好，這是此次來桂林，唯一一個體驗到每天在酒店遇到的所有服務人員都是熱情滿滿的接待客人，前台的翠玲妹子看我們帶了小朋友，為我們提供了很多幫助，還有接駁車帥哥李棠。其次酒店綠化做的非常好，可以説酒店本身就是景點，拍照相當出片，娛樂項目很多，有接駁車整點接送來回融創樂園，家庭出遊首選。另外特別感謝皮划艇區域的兩位工作人員，感謝他們照顧我的孩子，讓他可以勇敢的嘗試新項目，工作態度認真負責，讓我們沒有安全顧慮。發朋友圈後已經推薦很多朋友來了！

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6/7

Risposta dalla struttura: 親愛的賓客，感謝您選擇桂林融創施柏閣酒店，並給予我們好評！桂林融創施柏閣酒店地處廣西壯族自治區融創桂林國際旅遊度假區內，環抱於亭台樓閣，峯巒疊起，碧水如黛畫卷美景中，酒店設計巧妙融匯現代時尚元素和侗瑤文化精髓，置身於這座山水逸居，即可以暢享度假區內的水，陸，海等主題樂園，又可便捷到達城市核心及周邊景區，小童活動中心等一應俱全.由衷期待您的再次入住。

Utente ospite

Camera Ospiti (letto matrimoniale, con vista sul giardino, con balcone)

Soggiorno: dic 2024

Famiglia

6 recensione

4.8/5

Fantastico

Pubblicata: 21 gen 2025

升級了湖景房，房間夠大，舒適乾淨，湖景十分愜意。雖然離市區遠，但勝比環境好，設施齊全，恆温泳池，健身房，小童娛樂室，騎行，皮划艇腳踏板一應俱全，很適合假期親子出遊。缺點就是沒有周邊餐飲，融創冬天衹開了海世界，少許遺憾

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Risposta dalla struttura: 親愛的賓客，感謝您選擇桂林融創施柏閣酒店，並給予我們好評！桂林融創施柏閣酒店地處廣西壯族自治區融創桂林國際旅遊度假區內，環抱於亭台樓閣，峯巒疊起，碧水如黛畫卷美景中，酒店設計巧妙融匯現代時尚元素和侗瑤文化精髓，置身於這座山水逸居，即可以暢享度假區內的水，陸，海等主題樂園，又可便捷到達城市核心及周邊景區，小童活動中心等一應俱全.由衷期待您的再次入住。

Utente ospite

Camera Ospiti (letto matrimoniale, con vista sul giardino, con balcone)

Soggiorno: dic 2024

Famiglia

7 recensione

5.0/5

Eccezionale

Pubblicata: 18 gen 2025

在這家酒店住了兩晚，非常滿意。前台馬秋玲熱情周到，還給贈送了一份小朋友的早餐，入住手續辦理迅速。酒店風景非常美麗，很適合度假。酒店的早餐也很棒，豐盛美味。下次再來一定還會選擇這家酒店。[玫瑰][玫瑰][玫瑰] 遊樂場機動遊戲檢修有一點遺憾

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Risposta dalla struttura: 親愛的賓客，感謝您選擇桂林融創施柏閣酒店，並給予我們好評！桂林融創施柏閣酒店地處廣西壯族自治區融創桂林國際旅遊度假區內，環抱於亭台樓閣，峯巒疊起，碧水如黛畫卷美景中，酒店設計巧妙融匯現代時尚元素和侗瑤文化精髓，置身於這座山水逸居，即可以暢享度假區內的水，陸，海等主題樂園，又可便捷到達城市核心及周邊景區，小童活動中心等一應俱全.由衷期待您的再次入住

Utente anonimo

Camera Ospiti (2 letti, con vista sul giardino, con balcone)

Soggiorno: dic 2024

Famiglia

14 recensione

5.0/5

Eccezionale

Pubblicata: 13 gen 2025

路過桂林，選擇了施伯閣，入住體驗非常好，到達酒店都深夜了，前台小姐姐和禮賓部小哥哥都非常熱情好客。早餐有特色桂林米粉，早餐經理非常負責，一直在幫忙顧客，忙前忙後，時刻關注到顧客有什麼需要特別幫助的，還想辦法幫我收納未服用完的葯物，真的很好！點名表揚下辦理入住的前台小姐姐，我看了她的胸牌是—秦冬弟。深夜她工作熱情都很飽滿，深夜還給顧客留下了非常好的第一印象。再來桂林還會選擇這家酒店的。

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Risposta dalla struttura: 親愛的賓客，感謝您選擇桂林融創施柏閣酒店，並給予我們好評！桂林融創施柏閣酒店地處廣西壯族自治區融創桂林國際旅遊度假區內，環抱於亭台樓閣，峯巒疊起，碧水如黛畫卷美景中，酒店設計巧妙融匯現代時尚元素和侗瑤文化精髓，置身於這座山水逸居，即可以暢享度假區內的水，陸，海等主題樂園，又可便捷到達城市核心及周邊景區，小童活動中心等一應俱全.由衷期待您的再次入住

Guayayaya

Camera Ospiti (letto matrimoniale, con vista sul giardino, con balcone)

Soggiorno: dic 2024

Famiglia

2 recensione

5.0/5

Eccezionale

Pubblicata: 16 gen 2025

二刷施柏閣酒店服務一流風景一流小朋友和大朋友都玩的很開心啊，這次前台小覃服務很好給我們升級了湖景房超舒服風景超美的，桂林少有的性價比很高的親子酒店棒呆了套票的海世界也很好玩小朋友每次去都超開心的。

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Risposta dalla struttura: 親愛的賓客，感謝您選擇桂林融創施柏閣酒店，並給予我們好評！桂林融創施柏閣酒店地處廣西壯族自治區融創桂林國際旅遊度假區內，環抱於亭台樓閣，峯巒疊起，碧水如黛畫卷美景中，酒店設計巧妙融匯現代時尚元素和侗瑤文化精髓，置身於這座山水逸居，即可以暢享度假區內的水，陸，海等主題樂園，又可便捷到達城市核心及周邊景區，小童活動中心等一應俱全.由衷期待您的再次入住

Xiaoer0503

Camera Ospiti (2 letti, con vista sul giardino, con balcone)

Soggiorno: gen 2025

Famiglia

42 recensione

5.0/5

Eccezionale

Pubblicata: 6 feb 2025

酒店環境舒適，園林比較大舒服、酒店套餐包含的海和樂園。比較適合帶小孩出遊，除了樂園還有划船遊湖，就是人過年人太多了，早餐和自助晚餐都等很多。

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Risposta dalla struttura: 親愛的賓客，感謝您選擇桂林融創施柏閣酒店，並給予我們好評！桂林融創施柏閣酒店地處廣西壯族自治區融創桂林國際旅遊度假區內，環抱於亭台樓閣，峯巒疊起，碧水如黛畫卷美景中，酒店設計巧妙融匯現代時尚元素和侗瑤文化精髓，置身於這座山水逸居，即可以暢享度假區內的水，陸，海等主題樂園，又可便捷到達城市核心及周邊景區，小童活動中心等一應俱全.由衷期待您的再次入住。

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