Vienna Hotel (Wanda Store of Guilin Municipal Government)

goodgooodgood

Had an awful experience staying here. We arrived at around 11pm and were told that foreigners were not allowed to stay in the hotel. We explained that we entered China before the pandemic and we were able to provide passport stamps, test results, travel information etc. The only reason we were being turned away was nationality, since we could show all relevant documentation. It took two hours and six police arriving before they agreed to allow us to stay, so I had very little sleep which ruined the river cruise we had booked for the next day. I have traveled around China a lot, and this attitude towards foreigners is NOT typical. We have visited many hotels during the pandemic, including other Vienna hotels (so I can assume this was the manager's decision and not company policy) and 999 times out of 1000 people are very kind, polite and non-discriminatory. This hotel is not one of the 999.

這家酒店位置不錯，在萬達斜對面，走過一個紅綠燈就到，酒店有免費停車場夠寬夠大，酒店前後的場地都能隨便停，自駕游過來很方便。前台10號非常熱情，服務周到，酒店裝修環境也不錯，睡得安心，非常滿意

房間與同品牌性價比不值， 設施：洗澡的熱水一會冷一會熱不穩定。 衞生：乾淨 環境：對面是萬達廣場，還有一個山水公園，傍晚看落日不錯的選擇，就是半夜幾輛大巴車載遊客去機場聲音大。 服務：入住時女服務態度一般，早上的女服務員就好點了。 雙人特色甜品:入住時免費送上，樓下的望鄉家宴98元老母雞超甜，好吃。推薦

酒店前台22號服務態度很熱情，入住幫忙升級了房型，房間乾淨衞生，可以免費停車，對面過馬路就是萬達廣場。

酒店前台接待12號的服務很不錯，房間乾淨整潔，住的很舒適，停車免費，後面有個小公園

房間設施齊全， 位置優越交通便利，前台20服務都很好，很主動，熱情。房間舒適衞生

酒店周邊交通便利周邊配套設施齊全，前台12號服務很好，房間乾淨衞生

很一般吧，已經大不如前了，不過這個價格也是不高，自助早餐也很一般，28元一位，也就這個水平吧。維也納酒店已經淪落為低端酒店了，很是可惜啊